Director, Inside Sales (Remote, US East Coast Preferred)

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient responsible and integrated supplier base. With 30 years of expertise we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1300 global employees are dedicated to ensuring that customers derive full value from our products ultimately enhancing and transforming their businesses. For more information visit

JAGGAER is looking for a proven Global Director Inside Sales to lead and scale our worldwide Sales Development Representative (SDR) organization. In this high-impact role youll own strategy execution and performance of SDR teams across North America EMEA and APACdriving pipeline growth and helping fuel the next phase of JAGGAERs global expansion.

Youll have the opportunity to lead and optimize the SDR functiondeveloping top talent improving processes creating culture integrating AI-led prospecting and aligning SDR efforts with Marketing Product Marketing and Sales. Your mission: build a world-class repeatable pipeline engine that directly contributes to revenue growth.

This role requires a data-driven leader player and coach who can develop high-performing teams drive efficiency and foster collaboration. Youll play a pivotal role in shaping JAGGAERs go-to-market success while advancing the careers of your team.

Position Responsibilities:

• You own pipeline creation. You will recruit develop and lead a high-performing global SDR team across multiple regions and time zones to achieve targets.
• Architect and execute a scalable global SDR strategy that drives consistent high-quality pipeline creation
• Build a culture of excellence accountability and collaboration across all SDR teams
• Drive measurable pipeline growth through creative data-driven outbound and inbound programs
• Develop SDRs sales product and industry expertise through a mix of structured training live call coaching and personalized mentorship
• Design and continuously improve onboarding training and professional development programsbuilding clear career paths and individual growth plans
• Partner with Marketing and Demand Generation to align campaign strategies optimize lead quality and ensure consistent feedback loops
• Collaborate closely with Sales leadership to ensure territory alignment ICP targeting and conversion goals
• Optimize lead management routing conversion and reporting processes through CRM and sales technology
• Foster a data-driven culture where insights and KPIs continuously inform sales strategy and team execution
• Equip SDRs with differentiated messaging and effective outreach tactics through close collaboration with Product Marketing Sales and Demand Generation
• Lead adoption of AI-enabled tools and workflows to enhance SDR productivity and engagement effectiveness

Success in this Role is:

• Consistently meeting or exceeding monthly quarterly and annual qualified pipeline and ACV creation targets globally
• Rebuilding and scaling SDR operations into a highly predictable repeatable pipeline engine
• Developing SDR talent and driving strong internal promotion rates and retention
• Improving sales velocity lead-to-opportunity conversion rates and speed-to-lead metrics
• Driving strong alignment and collaboration across SDRs Marketing Product Marketing and Sales leadership
• Creating / refining Standard Operating Procedures and Rules of Engagement for collaboration with sales.

What You Will Bring:

• 10 years of experience in B2B SaaS sales or sales development with at least 5 years of leadership experience managing global SDR or Inside Sales teams
• Proven ability to scale Inbound and Outbound sales functions in a high-growth or highly matrixed environment
• Deep expertise in pipeline development sales prospecting and lead conversion best practices
• Track record of driving quantifiable improvements in pipeline generation and sales outcomes
• Strong coaching and talent development skills with a passion for building career paths and a strong culture for SDRs
• Hands-on operational experience with Salesforce and modern sales tech stacks (Six Sense LinkedIn Sales Navigator Gong ZoomInfo AI-powered tools Qualified etc.)
• Strategic mindset with strong analytical skills; comfortable using data to inform decisions
• Exceptional cross-functional collaboration and communication skills written and oral
• Growth mindset adaptability and passion for innovation

What We Offer:

At JAGGAER we are committed to supporting you and your familys well-being. Your health is a priority and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical dental & vision plans adoption assistance wellness reimbursements generous parental leave 401(k) matching flexible work options unlimited vacation for exempt employees and more!

Our Values:

At JAGGAER our values shape everything we dofrom supporting customers and collaborating with teammates to building products and fostering our culture.

Be Collaborative: Promote mutual respect work productively with others and share responsibility for success.

Be Accountable: Own your actions learn from challenges and stay proactive to achieve results.

Be Adaptable: Embrace change encourage innovation and stay effective through significant transitions.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race ethnicity ancestry religion color national origin sex (including pregnancy childbirth or related medical conditions) marital status caregiver status sexual orientation gender gender identity gender expression transgender status sexual stereotypes age genetic information military or veteran status mental or physical disability or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process please send a request to: All requests for accommodations are treated discreetly and confidentially as practical and permitted by law.

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