Customer Service Representative
Customer Service Representative
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Job Description
Job Title : Customer Service Representative
Location : Carson CA
Client: Safran
Contract : 06 Months Contract
Citizenship Requirement: US Citizenship or Perm Residents
Pay : $23.00 /hr. on W2
Shift: 5/40
Job Description: Customer Service Representative
Job Summary: Working in a fast-paced environment this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.
Duties: Responsible for sales cycle (quotation order entry process shipping docs invoicing follow up with the customer etc.); Answer customer inquiries in a timely manner; Maintain customer relations; Remedy customer issues; Communicate and coordinate with internal departments; Act as backup for front desk (i.e. covering phones greeting visitors); Cold call customers; Work with customers to understand and anticipate future needs.
Experience: 0-2 years
Entry level job with little or no prior relevant work experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision or under clearly defined procedures
Education: Requires a high school diploma or equivalent.
Employment Type
Full-time
