Medical Equipment Driver & Customer Service Technician
Medical Equipment Driver & Customer Service Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Cheyenne Wyoming 82007 /SHERIDAN Wyoming 82801 /BUTTE Montana 59701
Employment Type: Full-Time
We are looking for a reliable and customer-focused Customer Service Technician to deliver set up and maintain medical equipment and supplies for patients. This role also includes educating patients and caregivers on equipment use and providing support both in-person and over the phone.
Key Responsibilities:-
Deliver install and service medical equipment and oxygen supplies
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Educate patients/caregivers on safe use and maintenance
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Provide in-person and phone-based customer service
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Maintain accurate delivery and service records
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Ensure compliance with safety procedures and equipment regulations
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Assist with insurance verification and patient intake
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Drive company/personal vehicle for deliveries (mileage reimbursed)
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High school diploma or GED (required)
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Valid drivers license with clean record (required)
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1 year of experience in a healthcare or customer service role (preferred)
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Knowledge of medical equipment or terminology (preferred)
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Strong communication and customer service skills
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Basic computer skills (Outlook Word Excel)
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Mechanically inclined and comfortable lifting 65 lbs
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Ability to multitask and work independently
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Background check and drug screening
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Compliance with respiratory protection and N95 mask guidelines
Benefits
- Generous paid time Off and paid holidays
- Overtime pay for non-exempt hourly positions based on business needs
- Commission for Account Executives
- Fixed and variable rate car reimbursement for Area Managers and Account Executives
- Employee discount program
- Employee recognition program
- Bonus and incentive opportunities
- Mileage reimbursement (when applicable for the position)
- Telephone reimbursement (when applicable for the position)
- EAP
- 401k
- Medical Prescription Dental and Vision
- HSA and FSA/Dependent Care FSA
- Life Insurance Disability Accidental death Identity protection and Legal services
- Meru Health Mental health and Mercer SmartConnect Medicare programs
- Livongo Diabetes and High Blood Pressure programs
- Healthcare Bluebook and RX Savings solutions programs
- HEPB and TB vaccinations
Employment Type
Full-time
