L2 Network Engineer - Advanced Persistent Threat (APT) Specialist : BOI : Belapur
Job Location: Mumbai
Detailed Job Description: |
Lead daily Operation efforts Report on progress to Technical Manager and Bank. |
Resource should ensure service delivery levels are as per SLA requirements. |
Resolving technical issues & co-ordinating with OEM as escalation follow-up for long pending & calls. |
Co-ordinate with all Teams for follow-up for open tickets & activities. |
Do Server patching / hardening & VA/PT on solutions under their preview. |
Do periodic preventive health check / Version Upgrade for solutions under their preview. |
Monitor quality and risk related activities on solutions under their preview. |
Identify and implement best practices / Configurations on solutions under their preview. |
Monitor operations for solutions implemented at Bank. |
Help Team in resolving technical issues & co-ordinating with OEM as escalation follow-up for long pending Tickets & calls. |
Co-ordinate with all stake-holders. |
Monitor quality and risk related activities. |
Identify and implement best practices during project operations at Bank. |
Periodic reporting to Bank on the status issues/ challenges faced and how these are handled. |