EUC Engineer
EUC Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
- Handle all simple and complex EUC issues collaborating with Service Desk and NOC teams.
- Manage endpoint patching software distribution driver/BIOS updates and compliance using tools like SCCM/MECM or Intune.
- Oversee asset lifecycle management provisioning maintenance replacement and retirement.
- Automate EUC tasks using scripting (PowerShell Bash) and endpoint management platforms.
- Maintain the EUC infrastructure including physical desktops/laptops MACs thin clients VDI (e.g. Citrix VMware Horizon) and MDM solutions (e.g. Intune Workspace ONE).
- Ensure compliance with company policies regulatory standards (HIPAA ISO etc.) and audit requirements.
- Maintain documentation for EUC architecture SOPs and support playbooks.
- Collaborate with infrastructure network security and application teams to ensure end-to-end service reliability.
- Support procurement and vendor selection processes for endpoint hardware/software.
- Bachelors degree in Computer Science Information Technology or equivalent.
- 5 8 years of experience in IT infrastructure with a strong focus on end-user computing.
- Expert-level knowledge of Microsoft Windows OS Office 365 Active Directory Group Policy and Azure AD.
- Strong hands-on experience with SCCM/MECM Intune AutoPilot and mobile device management.
- Experience with VDI technologies like Citrix VMware Horizon or AVD.
- Deep understanding of endpoint security practices and solutions.
- Certifications: Microsoft Certified: Modern Desktop Administrator Associate Citrix Certified Associate (CCA-V) ITIL Foundation CompTIA Security.
- Experience with macOS and Jamf for Apple device management.
- Familiarity with collaboration tools: Teams Zoom Webex.
- Experience with ServiceNow or similar ITSM platforms.
- Technical Leadership: Ability to lead EUC projects and mentor others.
- Problem Solving: Deep diagnostic and root-cause analysis capability.
- Communication: Able to explain technical concepts clearly to users and stakeholders.
- Customer Focus: Commitment to delivering a seamless and secure end-user experience.
- Project Ownership: Strong organizational skills to manage multiple ongoing initiatives.
- May be required to participate in an on-call rotation or work after-hours for major deployments.
- Occasional travel for remote site support or implementation.
- Physical ability to handle computer equipment as needed.
Employment Type
Full-time
