Direct Client - HR Support Analyst â (SAP Success Factor and Employee Experience)
Direct Client - HR Support Analyst â (SAP Success Factor and Employee Experience)
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Job Description
Role: Direct Client - HR Support Analyst (SAP Success Factor and Employee Experience)
Location: Remote (US PST hours)
Job Description
- Supporting in 2 areas
- Success Factors and Employee Central
- Knowing how the systems work familiarity with HR applications
- Knowing how different users interact with the tooling (managers IC approvers payroll benefits etc) understanding what the user experience is
- Can help identify items that need to be changed before new app updates documentation uplift update and provide content and help make the most of the technology
- Technical expertise and communication is strong can communicate to both technical and non-technical people
Tops Skills Needed
Top Candidate Skills & How Applied
Years of Experience
1
Skill: Success Factors Exp
Application: As admin or end user must have familiarity with the tool
< 3 Yrs
2
Skill: Change Management
Application:
< 3 Yrs
3
Skill: Technical Expertise
Application: Knowledgeable in the tooling and communicating information to non-technical partners
< 3 Yrs
Degree or certifications required:
- Certifications and training are nice to have but not required
Years experience:
- 3 years but flexible as long as they have change management exp and required skillset
Technology requirements:
Success Factors or Employee Central (or Partner Central)
Jira
Microsoft Office Suite
Required background Skills
- Familiar with how people use resources
- Aware and understanding different peoples needs and how to best support
- Connecting the day to day experience and how they can be impacted by changes in tools
- Success Factors exp even as an end user
- Change Management
- Exp in a highly matrixed organization
- Time management
- Self motivated
- Able to find the pathway forward based on the desired results
Daily Responsibilities:
- Will connect with varying team members as needed
- Will focus on a specific body of work
- Kicking off a new project and acting in the beginning phases
- Updating resources as needed
- Documentation and resource updates
Interaction level with team:
- Highly interactive with the team and various partners
Nice-to-Haves:
- Program management type background
Employment Type
Full-time
