Job Description
Randstad is seeking an experienced SAFe Product Owner to support a high-impact digital transformation initiative for a major transportation client in Washington DC. This role sits within a cross-functional Agile Release Train focused on enhancing customer and frontline employee experiences across in-station and onboard digital channels. The ideal candidate will bring deep Agile expertise strong stakeholder collaboration skills and a passion for delivering user-centric products. Youll work closely with Product Management UX/UI Design Architecture and engineering teams to shape the product vision refine backlogs and prioritize features that improve both the customer journey and employee tools.
Key Responsibilities:
- Serve as the primary voice of the customer maintaining and prioritizing the product backlog to reflect business goals and user value.
- Collaborate with stakeholders across business technology and operations to define and communicate product vision and roadmap.
- Translate business needs into clear user stories and acceptance criteria for development teams.
- Work cross-functionally with other Product Owners to ensure cohesive feature delivery across digital touchpoints.
- Participate in PI Planning and SAFe ceremonies to ensure alignment with team and train-level objectives.
- Use metrics and feedback to validate product performance inform prioritization and drive continuous improvement.
- Champion SAFe principles and Agile best practices throughout the product lifecycle.
- Utilize tools such as Jira Confluence FigJam Jira Align and AgilityHealth to manage requirements and delivery transparency.
Qualifications:
- SAFe 6.0 Product Owner/Product Manager Certification (or 3 years of experience in a SAFe environment)
- 5 years as a Product Owner in Agile environments ideally in customer-facing digital products
- Strong analytical facilitation and communication skills
Familiarity with customer journey mapping digital channel delivery and data-driven decision making