Business Operations Sr Rep
Business Operations Sr Rep
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Summary:
Join our dynamic business operations team! In this role you will define develop and align best practices processes and policies with our strategic goals ensuring we remain at the forefront of our industry. By championing Operational Excellence and Continuous Improvement youll boost the effectiveness and efficiency of our support services. Youll work closely with a diverse range of clients including internal teams external partners channel partners and vendors making a significant impact every day!
Responsibilities include but not limited to:
- Manage and reconcile monthly credit insurance premiums debt protection fees rate administration fees and billing statements for assigned clients/Financial Institutions ensuring accuracy and addressing any out-of-balance and eligibility issues.
- Collaborate with clients/Financial Institutions to ensure the accuracy and timeliness of monthly reporting fostering strong relationships and trust.
- Resolve reporting issues at both client and customer levels enhancing overall satisfaction and operational efficiency.
- Provide exceptional support by answering calls from clients and customers resolving inquiries promptly and effectively.
Qualifications:
- Proficient in executing routine tasks using established processes and procedures.
- 1-2 years of experience with the Microsoft Office suite (Word Excel PowerPoint etc.).
- Strong time management skills.
- Self-motivated and proactive.
- Meticulous attention to detail.
Preferred Qualifications:
- Previous business operations experience.
- Previous work experience in the Financial Services or Banking industries.
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If youre within a commutable distance (90 minutes) youll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
Pay may vary depending on job-related factors and individual experience skills knowledge etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial we understand that attracting top talent means offering more than just a job it means providing a rewarding and fulfilling career. As a valued member of our high-performing team we want you to connect with your work your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth well-being and work-life balance including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax recharge and spend time doing whats important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securians flexible leave programs allow time off from work for parental leave caregiver leave for family members bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securians 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings with a target of 5 percent. The amount is based on company results compared to goals related to earnings sales and service.
Health insurance: From the first day of employment associates and their eligible family members including spouses domestic partners and children are eligible for medical dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events volunteer paid time off a dollar-for-dollar matching gift program and more we encourage you to support organizations important to you.
Associate Resource Groups: Build connections be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securians benefits please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases the plan document dictates coverage and provisions.
Securian Financial Group Inc. does not discriminate based on race color religion national origin sex gender gender identity sexual orientation age marital or familial status pregnancy disability genetic information political affiliation veteran status status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs please contact us by email at by telephone (voice) or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Required Experience:
Senior IC
Employment Type
Full-Time
