Dispatch Manager Customer Service Representative Service Titan Expert
Dispatch Manager Customer Service Representative Service Titan Expert
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Job Description
- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
Dispatcher / Customer Service Representative
- Customer Champion: Handle inbound/outbound calls educate customers on our services and present personalized solutions for each customers.
- Schedule Wizard: Constantly optimize the appointment schedule to guarantee maximum efficiency and revenue.
- Sales Partner: Confidently assist with pricing and estimates helping customers see the value in our solutions and closing deals on the spot.
- Craftsman Connector: Match the right craftsman to the right project to create exceptional customer and Craftsman experiences.
- Operational Support: Provide logistical support for materials and scheduling to keep projects on track.
- 5 years of customer service or administrative experience with 2 years in the trades
- 2 years of Service Titan experience (must have recent demonstrable experience within the last two years)
- Demonstrated success in booking and scheduling
- Comfort with sales pricing and estimating (construction/handyman industry strongly preferred)
- Exceptional phone sales skills
- Strong organizations skills
- Tech-savvy commensurate with current platforms and systems
- Dependability: MonFri 8 AM5 PM ET availability
- Eligibility to work in the U.S.
- Must have own equipment fast & reliable internet reliable power and a quiet work environment.
The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.
Required Experience:
Manager
Employment Type
Full-Time
