Network & Systems Engineer - Tidal Network - Southeast AK. - Open Until Filled
Network & Systems Engineer - Tidal Network - Southeast AK. - Open Until Filled
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Job Description
Title: Network & Systems Engineer
Last revised date: 6/2025
Department: Tidal Network
Location: Remote (Preference for Southeast Alaska)
Covered Position: Yes
Exemption Status: Exempt
Pay Grade(s): 15-16
Reports To: Broadband Network/Systems Architect
Purpose: The Network & Systems Engineer is responsible for the day-to-day technical operation maintenance and documentation of a small ISPs infrastructure encompassing routing and switching Linux systems administration fixed wireless broadband delivery and telecommunications support. The role requires broad technical competence and the ability to work independently while collaborating across a small multi-disciplinary team.
Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:
- Manage operational responsibilities for ISP routing switching and firewall infrastructure using platforms such as MikroTik Nokia Juniper and Peplink.
- Support Linux-based server environments (primarily Ubuntu also CentOS Fedora Amazon Linux) hosted both on-premises and in AWS.
- Participate in implementation of network and infrastructure projects including upgrades expansions and maintenance tasks.
- Document systems network configurations changes and operational procedures in tools such as NetBox Powercode LibreNMS LucidChart Starlink BEC Plume and vendor portals.
- Coordinate with external vendors and contractors to ensure quality and timely delivery of services and equipment.
- Provide input into technical roadmaps and future planning; expected to grow into strategic planning roles.
- Participate in field visits on a regular basis to familiarize with or assist at remote sites in Southeast Alaska.
- Work in environments ranging from remote desk-based work to occasional exposure to outdoor wet and cold conditions.
- Other duties as assigned
Knowledge Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:
- Demonstrates high standards of professional and ethical conduct.
- Works independently with minimal supervision and maintains a self-directed approach to project work.
- Maintains effective and respectful collaboration with peers leadership vendors and field staff.
- Creates and maintains clear accessible documentation to support knowledge sharing across the team.
- Maintains awareness of ISP compliance and security best practices including BDC CALEA DMCA and implements operational standards accordingly.
- Supports quality improvement initiatives and contributes to operational continuity.
- Familiarity with ISP-grade protocols and infrastructure (e.g. BGP eVPN VLANs IPv6 firewalls).
- Experience administering Linux systems particularly in cloud-hosted environments (AWS).
- Familiarity with optical networking equipment (SMF/MMF SFPs) and basic telecom concepts.
- Exposure to scripting or automation tools preferred (e.g. Bash Python Ansible).
- Understanding of how RF performance metrics (e.g. RSSI) affect service delivery in FWA networks.
- Basic awareness of FCC systems (e.g. ULS) and compliance environments.
- Proficient in use of network and systems monitoring/documentation tools.
- Capable of managing and prioritizing technical tasks effectively.
- Strong self-direction and ability to work independently.
- Clear technical writing and documentation.
- Ability to collaborate across teams and support operational goals.
- Capacity to lift up to 75 lbs. and work in physical IT environments (e.g. server racks).
- Knowledge of Tlingit Haida and Tsimshian cultures or willingness to learn.
- Familiarity with ISP-grade protocols and infrastructure (e.g. BGP eVPN VLANs IPv6 firewalls).
- Experience administering Linux systems particularly in cloud-hosted environments (AWS).
- Familiarity with optical networking equipment (SMF/MMF SFPs) and basic telecom concepts.
- Exposure to scripting or automation tools preferred (e.g. Bash Python Ansible).
Minimum Qualifications (education experience skills):
- Associates degree in Information Technology Networking or a related field
- Four (4) years of experience spanning network engineering systems administratoin and telecom support ideally within an ISP or similar environment
Preferred Qualifications (education experience skills):
- Bachelors degree in Information Technology Engineering or a related field
- Industry certifications such as CCNA CompTIA Network or MikroTik certifications preferred.
Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:
- Primarily remote work environment.
- Travel to field sites in Southeast Alaska (<20%).
- May include after-hours work for maintenance or urgent issue resolution.
- May maintain company-provided network equipment in home lab for training/staging purposes.
Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
- Some travel may be required on small aircraft or ferry.
- Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.
Employment Type
Full Time
