Senior Business Operations Program Manager , Identity Security and Abuse Prevention
Senior Business Operations Program Manager , Identity Security and Abuse Prevention
Posted on :
14-07-2025
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1 Vacancy
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Job Description
The Sr Business Operations PM for Identity Security and Abuse Prevention team partners closely with the Stores and Business Security leadership teams driving strategic operations across the organization. This detail-oriented leader will wear many hats notably head of staff to the team a thought leader and business partner for the organization. This leader partners with Finance HR and administrative teams; and Stores BST Leadership.
The Senior Business Operations PM will assist the in the day-to-day management of business and operations including resource planning annual strategic planning program management and metrics reporting. The ideal candidate influences successfully at all levels thinks strategically with a passion for problem solving is a strong organizer takes initiative and operates effectively across many teams. The candidate sees around corners manages multiple work streams is biased for action in ensuring the team is set up for success in achieving our goals and earns trust with individuals across all levels and job families.
As the primary role of owner of the organizations most visible documents and artifacts (e.g. business reviews annual operating plans 3-year vision plans). The candidate will partner with the leadership team to develop and drive operational processes (Business Reviews Finance and Operations Goal Management) people-driven programs technical programs (ability to understand complex technology-driven initiatives and programs) communications programs (All-staff meetings newsletters internal communications) and a general ownership of the organizations business cadence.
We are open to hiring candidates to work out of one of the following locations:
Irvine CA USA
Seattle WA USA
Austin TX USA
Key job responsibilities
- Drive the cadence and content for business operational and strategic reviews.
- Monitor and facilitate progress of executive goals and targets.
- Work with other business units and influence strategic directions.
- Drive special projects or strategic projects.
- Performs additional responsibilities and special projects as assigned.
- Work with leaders and stakeholders to drive project execution and deliver on agreed-to project requirements.
- Engage with finance and operations to help make data-driven decisions.
- Assist leaders in the annual planning process headcount allocation and operational expenses
- Holds executives accountable for action items they need to drive forward.
- Set and drive regular cadence of communications to various stakeholders including internal team members and external audiences.
- Responsible for communications of key initiatives across points of contact
- Facilitate discussions in areas related to program directions strategic discussions and conflicts.
- Manage agendas/topics for staff meetings strategic off-sites and other important reviews.
- Sets standards and bar raises reporting quality and expectations across all business operations partners.
- Ensure implementation and execution of auditing and operating mechanisms including tracking goals escalations forward looking program needs and review of VP documents.
- Contribute to and track people and DEI initiatives and actions.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.
Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing training and other career-advancing resources here to help you develop into a better-rounded professional.
#JoinBST
- 6 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Senior Business Operations PM will assist the in the day-to-day management of business and operations including resource planning annual strategic planning program management and metrics reporting. The ideal candidate influences successfully at all levels thinks strategically with a passion for problem solving is a strong organizer takes initiative and operates effectively across many teams. The candidate sees around corners manages multiple work streams is biased for action in ensuring the team is set up for success in achieving our goals and earns trust with individuals across all levels and job families.
As the primary role of owner of the organizations most visible documents and artifacts (e.g. business reviews annual operating plans 3-year vision plans). The candidate will partner with the leadership team to develop and drive operational processes (Business Reviews Finance and Operations Goal Management) people-driven programs technical programs (ability to understand complex technology-driven initiatives and programs) communications programs (All-staff meetings newsletters internal communications) and a general ownership of the organizations business cadence.
We are open to hiring candidates to work out of one of the following locations:
Irvine CA USA
Seattle WA USA
Austin TX USA
Key job responsibilities
- Drive the cadence and content for business operational and strategic reviews.
- Monitor and facilitate progress of executive goals and targets.
- Work with other business units and influence strategic directions.
- Drive special projects or strategic projects.
- Performs additional responsibilities and special projects as assigned.
- Work with leaders and stakeholders to drive project execution and deliver on agreed-to project requirements.
- Engage with finance and operations to help make data-driven decisions.
- Assist leaders in the annual planning process headcount allocation and operational expenses
- Holds executives accountable for action items they need to drive forward.
- Set and drive regular cadence of communications to various stakeholders including internal team members and external audiences.
- Responsible for communications of key initiatives across points of contact
- Facilitate discussions in areas related to program directions strategic discussions and conflicts.
- Manage agendas/topics for staff meetings strategic off-sites and other important reviews.
- Sets standards and bar raises reporting quality and expectations across all business operations partners.
- Ensure implementation and execution of auditing and operating mechanisms including tracking goals escalations forward looking program needs and review of VP documents.
- Contribute to and track people and DEI initiatives and actions.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.
Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing training and other career-advancing resources here to help you develop into a better-rounded professional.
#JoinBST
- 6 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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