Process Analyst
Process Analyst
Posted on :
14-07-2025
Employer Active
1 Vacancy
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Job Description
Location: Remote
Hours of work: Fulltime 40 hours per week 6-month contract
Reports to: Business Analyst
Department: Business Process Improvement
Salary: $48.00-$67.00 per hour
About TinyEYE
TinyEYE Therapy Services connects passionate therapy professionals with schools to help children thrive. As pioneers of the first online therapy platform weve delivered over a million sessions and continue to innovate to meet the evolving needs of students educators and families.
At TinyEYE we believe every child deserves access to quality support and every employee deserves to feel seen heard and valued. Were committed to building an inclusive culture where diverse backgrounds experiences and perspectives are celebrated.
What We Offer
- Fully remote flexible work with a people-first philosophy
- 3 Weeks of Vacation and 12 statutory holidays
- 2 wellness days and 5 sick days
What Youll Do
- Partner with business stakeholders to gather and document current-state processes.
- Analyze and assess processes to establish baseline maturity metrics.
- Produce clear and consistent process documentation including flowcharts SOPs and written descriptions.
- Support process mapping using best-practice structured notations
- Deliver timely professional documentation and insights that support operational change and improvement initiatives.
- Facilitate workshops and discovery sessions to fully elicit business processes
- Identify areas where automation or digital tools could reduce manual effort or enhance accuracy.
- Communicate process changes clearly and ensure documentation is maintained in a centralized accessible format.
What You Bring
- 35 years of experience as a Process Analyst or similar role.
- Strong skills in process documentation and stakeholder engagement.
- Knowledge of BPMN 2.0 or other formal process modeling methods would be an advantage.
- Proficiency with visual process mapping and documentation tools (e.g. Visio Lucidchart or similar).
- Interest in or basic familiarity with AI-enabled tools (e.g. document automation decision support systems).
- Certification in Lean Six Sigma or business analysis framework would be an asset.
- Proven ability to work independently on structured deliverables and collaborate across teams.
- Capability of delivering high-quality work within short timelines in a fast-paced environment.
- Excellent communication skills and attention to detail.
At TinyEYE we recognize that valuable experience comes in many forms. Even if you dont meet every listed requirement above but believe your background aligns with our role we strongly encourage you to apply! Were committed to fostering diversity and we welcome unique perspectives and experiences.
TinyEYE is committed to providing an inclusive and accessible recruitment process. If you require accommodations for the application or interview process please let us know and we will work with you to meet your are reviewed as submit and will continue to be accepted until this position is filled at which time the job posting will be removed. We thank everyone for their interest but only those selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Contract
Key Skills
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