Sr HR Technology Services Analyst
Sr HR Technology Services Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Responsibilities
Lead and support the overall service delivery related activities for HR Technology Services including the support and maintenance of Human Resource and Payroll business support systems including Infor Lawson iCIMS and Cornerstone. Position will work collaboratively with COEs and MBOs leading cross-functional teams in all aspects of the implementation process: current state assessment process validation organizational readiness implementation and post-implementation support. Resources focused on the technical work stream will be responsible for system planning control and security reporting testing and implementation of HR and Payroll solutions.
- Act as the primary point of contact for CSH and appropriate vendors for data implementation activities associated within the designated work stream.
- Gather business/system requirements work with internal stakeholders and vendors to properly document. Effectively communicate system/process requirements to appropriate stakeholders and team members. Facilitate discussions and recommendations for alternative solutions as appropriate
- Member of implementation project teams responsible for full life cycle of the project including design and documentation configuration testing and implementation.
- Management of escalated issues with internal team and vendors as required
- Effectively document system and business process changes for business and technical audiences with clarity completeness and specificity
- Lead test plan development and scenario identification
- Leads the change management process in support of new organization implementations and business process enhancements; capable of effective planning and prioritization
- Applies continuous improvement process methodology to collect and analyze metrics and improve processes
- Manage and configure new business processes as well as enhancements to existing business processes.
- HR and Payroll business support systems responsibilities to include: data conversions system configuration & table maintenance support system testing interface coordination and documentation of final outcomes for business solutions
- Serves as liaison with ITS resources in resolving programming issues and also troubleshoots end user issues within the HR and Payroll business support systems
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications
- Bachelors Degree or equivalent experience; 5 years experience with HR systems from a functional or support perspective.
- HR Systems support and testing experience; Workday experience highly preferred.
- Project team participation for implementations and enhancements
- Experience utilizing advanced functions within Excel for data validation and auditing
- Demonstrated experience with supporting business processes within an HR Operations team
- Working knowledge of common HR concepts practices and procedures
Required Experience:
Senior IC
Employment Type
Unclear
