Concierge

Position Title: Concierge (Part-Time to Full-Time Float)
Location: Downtown Portland
Schedule: 2040 hours/week open availability Monday through Sunday is required to get close to Full-Time Hours

Why Join AMS
Build Your Career Were the fastest-growing HOA management company in the Pacific Northwest. Theres real room to grow here and we support your development every step of the way.
Learn Something New No concierge experience No problem. Well give you the tools and training to get started and thrive.
Supportive Vibes Were all about solid teamwork shared goals and a culture that backs you up.

What This Role Looks Like:
This part-time Concierge will float between multiple high-rise residential properties in the Portland metro area. The schedule may vary week to week depending on business needs so flexibility is key. This role is a great fit for someone who enjoys working with people thrives on variety and is open to weekend and evening availability.

As a Concierge your average day will include:

• Greeting residents and directing visitors contractors and vendors

• Confirming appointments before allowing access to the building

• Responding professionally to phone calls emails and voicemails

• Sending resident communications through BuildingLink

• Providing concierge services like package receiving dry cleaning drop-off/pick-up access assistance and local recommendations

• Escalating resident concerns to the property manager as needed

• Keeping the front desk and lobby clean and organized

• Managing BuildingLink and KeyLink systems (reservations events packages etc.)

• Communicating clearly with residents managers maintenance porters security and vendors

• Monitoring security cameras and responding to building emergencies as trained

• Understanding and applying the buildings rules and regulations