Fleet Manager Analyst - Job Site Solutions
Fleet Manager Analyst - Job Site Solutions
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Job Description
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Caterpillars Job Site Solutions (JSS) group part of the Resource Industries Sales Services and Technology division is currently seeking a Fleet Manager Analyst. In this role you will be responsible for executing Caterpillar led long term service agreements. This will include managing machine and component performance targets to fulfil customer specific contractual commitments in a profitable manner. These commitments include specific deliverables in equipment management safety sustainability and financial performance. You will work directly with customers dealers and Caterpillar partners to successfully deliver these commitments.
The Fleet Manager Analyst has primary responsibility for managing a machine portfolio through data management and dealer partnership.
What you will do:
Monitoring machine data to support a strategy for managing units for maximum component life.
Achieving alignment of various parties at Caterpillar dealers and end-user facilities.
Partnering with dealer personnel to drive timely completion of contractual commitments for each unit.
Successfully delivering on all areas of contractual commitments by utilizing a complete understanding of Caterpillar and Dealer Capability.
Providing and applying solutions to problems in a customer-working environment.
Working with Caterpillar Product Groups and other internal Business Units to ensure a complete understanding of the technical and operational capabilities of our equipment technology and services.
Creating innovative and new value-added solutions to improve how we execute within these agreements with the goal of improved risk management scalability and customer value.
What skills you will have:
Technical Excellence: Experience utilizing managing engineering manufacturing or marketing heavy equipment. Experience managing the health of heavy equipment fleets either as a dealer representative or user.
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Products and Services: Demonstrated deep subject matter expertise and experience in the management of equipment fleets or direct responsibility for maintenance & repair contract management.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Excellent communication skills both written and verbal that range from operational and technical discussions to dealer and executive presentations
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Relationship Management: Superior relationship building skills and the ability to influence teams to successfully execute all aspects of customer agreements.
Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs..
Top Candidates will also have
Working knowledge of Caterpillar heavy equipment product support telematics safety and environmental operations.
Field experience working with/for Cat Dealers or customers.
Additional Information:
The location for this position is Edmonton AB or Fort McMurray AB.
This position may require 25 - 50 % travel depending on the candidates location.
Relocation is not available.
Sponsorship is not available.
What you will get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage because we value your performance we offer a total rewards package that provides:
Competitive Base Salary
Annual incentive bonus plan*
Medical dental and vision coverage
Paid time off plan (Vacation Holiday Volunteer Etc.)
Defined Contribution Pension Plan
Employee Share Purchase Plan
Short and long-term disability coverage
Life Insurance
Employee Assistance Programs
*Subject to annual eligibility and incentive plan guidelines.
Final details:
Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information visit . To connect with us on social media visit Dates:
July 11 2025 - July 27 2025Caterpillar is an Equal Opportunity Employer.
Not ready to apply Join our Talent Community.
Required Experience:
Manager
Employment Type
Full-Time
