Team Leader, Domestic Violence Crisis Line - Multiple Positions Available
Team Leader, Domestic Violence Crisis Line - Multiple Positions Available
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Job Description
A rare and exciting opportunity is now available to join Womens Safety Services SA (WSSSA) in a unique leadership position!
Womens Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our organisation shares a vision for a society where women and their children live safely and thrive in communities free from all forms of violence. Our staff have passion courage and resilience that nurture and support life-changing outcomes for clients.
THE ROLE
The Domestic Violence Crisis Line (DVCL) is a telephone based service for women and their children experiencing domestic and family violence.
Reporting to the Program Manager Statewide Services the Team Leaders will lead the DVCL team to provide a specialist crisis response through comprehensive assessments and safety management for callers experiencing domestic or family violence.
We have 3 part-time fixed term contracts available until 30 June 2026.
2 x 0.6 FTE (22.5 hours per week) and 1 x 0.8FTE (30 hours per week)
The successful candidates will be required to work a roster which includes days afternoons and weekends- Rosters for each vacancy can be found HERE
ABOUT YOU
If you love to lead by example enjoy working as part of a dynamic fast paced team environment and have a strong commitment to staff support why not use your leadership experience knowledge and understanding of domestic and family violence to motivate advise and support staff within this complex program.
To succeed in these exciting and demanding roles you will need:
- Hold or be studying towards a degree level qualification in Social Work or hold a tertiary degree in a related discipline with commensurate experience with the position.
- Significant experience in the provision of crisis telephone counselling within a complex and high-demand environment
- Strong understanding of risk assessment and safety management as it relates to women and children experiencing domestic and family violence;
- Understanding of the best practice approaches applicable when working with women and children experiencing domestic and family violence;
- Ability to make sound assessments of client needs and communicate these clearly to clients;
- Ability to motivate and facilitate a high level of team performance by providing positive leadership management and supervision
- Must be able to work outside normal hours in an on call capacity as required
- A current full drivers licence and be eligible for or hold a DHS Working with Children Check and National Police Clearance;
WHY CHOOSE WOMENS SAFETY SERVICES SA
We are proud to offer the following benefits to our valued staff:
- Level 6 Social Community Home Care & Disability Award: Hourly rate of $56.46 / Annual $110100 FTE
- Generous above award Enterprise Agreement entitlements: Including 5 Wellbeing days On-Call leave 6 weeks paid parental leave Paid Domestic & Family Violence Leave First Nations Ceremonial and Cultural leave
- Salary Packaging Options: up to $15900 tax free and other incentives available
- Commitment to work life balance: flexible hours/ ways of working
- Career Development Opportunities: promotion opportunities on the job and in-house training.
- Womens led organisation: client-centered strengths based diverse trauma-informed supportive and responsive
- Specialist Trauma-informed Employee Assistance Program
HOW TO APPLY
A full position description can be found HERE
Applications should include your resume and a cover letter addressing the person specification within the position description.
APPLICATIONS CLOSE: 10 August 2025
Applications will be reviewed as received and the position closed earlier should a suitable candidate be found.
WSSSA is an Equal Opportunity Employer committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants applicants of culturally diverse backgrounds those with disability and gender diverse applicants are strongly encouraged apply.
Persons of Australian Aboriginal or Torres Strait islander descent who have the appropriate background and skills but do not have the essential qualification will be entitled to apply for any roles requiring a qualification in Social Work within Womens Safety services SA (WSSSA)
Employment Type
Full-Time
