Front Office Manager - Hilton Garden Inn, Morgantown
Front Office Manager - Hilton Garden Inn, Morgantown
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Salary Not Disclosed
1 Vacancy
Job Description
Are you the kind of person who can juggle check-ins high-fives guest requests and schedulesall before your morning coffee Do you thrive on creating memorable experiences and leading a team to hospitality greatness
Then Hilton Garden Inn Morgantown wants YOU as our Front Office Manager!
Benefits Package: Full-Time Team Members receive benefits including health dental vision and life 401(k) STD LTD paid holiday vacation personal & sick time lean management training and numerous other employee discount benefits through our HR provider LL Roberts.
Role: As the Front Office Manager youre the friendly face guests rememberand the steady hand that keeps things running smoothly behind the scenes. Youre calm under pressure organized like a spreadsheet and passionate about making every guest feel like a VIP. Whether youre leading a morning meeting or stepping in during the evening rush you know how to rally a team and deliver excellence.
What Youll Be Doing:
- Welcome guests with a genuine smile smooth check-in/check-out process and expert knowledge of hotel offerings.
- Lead with purpose. Train coach and inspire your front desk team to provide legendary serviceand have fun doing it!
- Problem-solve like a pro. Handle guest concerns with grace and make fast smart decisions.
- Run the show. Create schedules manage inventory support housekeeping and other departments as needed.
- Keep things compliant. Ensure operations align with state/federal laws and Hilton standards.
- Support and grow the team. Foster open communication resolve conflicts and celebrate successes.
- Represent the brand. From Hilton Honors enrollments to Kipsu messaging youll help us hit our service benchmarks.
- Pitch in when needed. Cover shifts assist with overnights or tackle special projects with a can-do spirit.
What Were Looking For:
- 18 with reliable transportation
- High school diploma (Hospitality degree bonus points!)
- Previous hotel or front desk experience preferred
- A passion for guest service and team leadership
- Excellent communication organization and multitasking skills
- Flexibility for weekends evenings & holidays
- Calm collected and cool-headedeven during the busiest days
Ready to step into a leadership role where every day brings new challenges and smiles
Join the Hilton family and help us keep our front desk the friendliest place in town.
Apply today and lets make Morgantown hospitality magic together!
Additional Information:Kindly be aware that the job description provided is not an exhaustive account of the activities duties or responsibilities entailed for this role. Standard Operating Procedures Training Checklists and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential to Par ManagementandTaylor Hospitalityare Equal Employment Opportunity companies we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race religion sex national origin sexual orientation age citizenship marital status or disability.
About the Company:Up to Par Management Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Required Experience:
IC
Employment Type
Full-Time
