IT Assistant
IT Assistant
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Job Description
IT Specialist Job Description
Position:
IT Specialist
Department:
Campus Level
Reports to:
Principal
Level:
Work Hours:
Normal school hours
Job Type:
Full Time
FLSA Status:
Nonexempt
JOB GOAL:
To assist with functions of the Informational Technology department; projects supervision of departmental staff members and recommendations to Administration regarding IT policy and procedures.
Duties of the IT Assistant include but are not limited to the following:
- Monitor manage maintain and administer the server environment including: Active Directory SQL Database etc.
- Secure all servers.
- Prepare and monitor disaster recovery including backups of servers.
- Provide repair and upgrades for hardware networks and software.
- Install setup and maintain appropriate software on servers.
- Cooperate with the Network level staff in developing bid specifications as required by policy for new and replacement hardware and software.
- Responsible for coordinating the selection and purchase of equipment and support materials needed to reach specified goals.
- Develop and maintain an accurate inventory of all technology equipment.
- Coordinate and provide in-service and hands-on training for MSE staff for hardware and software applications as needed.
- Maintain accuracy and quality in any and all written materials developed.
- Maintain a limited inventory of parts and materials.
- Attend required local/state training and other meetings/workshops/conferences for the purpose of sharing and collecting information.
- Troubleshoot hardware and software to identify computer malfunctions.
- Coordinate efforts to assist schools in the identification selection acquisition use and evaluation of computer hardware and appropriate software.
- Perform other job related duties as required.
- Report incidents (e.g. fights suspected child abuse suspected substance abuse harassment zero tolerance offenses etc.) for the purpose of maintaining personal safety of students providing a positive learning environment and adhering to state law and board policies
- Respond to emergency situations for the purpose of resolving immediate safety concerns and/or directing to appropriate personnel for resolution
MINIMUM QUALIFICATIONS:
- Associate Degree in a related field from an accredited college or university.
- Must be physically and mentally able to perform the responsibilities and duties of the position
- Experience in network administration with Windows services including knowledge of TCP/IP network security antivirus and anti-spam techniques (preferred)
- Experience with Windows Servers and Windows workstations in a Windows domain (preferred)
- Experience in coordination and implementation of computer and peripheral systems including planning specifications development purchasing installation training trouble shooting and repair (preferred)
PERFORMANCE APTITUDES:
Data Utilization: Requires the ability to review classify categorize prioritize and/or analyze data. Includes exercising discretion in determining data classification and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to provide guidance effective supervision assistance and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment Machinery Tools and Materials Utilization: Requires the ability to operate maneuver and/or control the actions of equipment machinery tools and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference descriptive and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition subtraction multiplication and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems philosophies laws regulations and procedures; to interpret instructions furnished in written oral diagrammatic or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria and the goals and priorities of planning and development programs.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
- Light Work: may require occasional light lifting
- Nights and weekend activities will be occasionally required
- Position is in the office setting and may involve prolonged work at a desk in one location
- Moderate travel is required
Updated 07/2025
Memphis School of Excellence offers educational and employment opportunities without regard to race color religion sex creed age disability national origin or genetic information.
Employment Type
Full-Time
