The F&I Risk Management Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits deal jacket reviews and employee trainings. The objective of the consultant is to help minimize risk and increase profitability for the client.
The consultant develops and maintains relationships with dealer principals dealer management compliance officers dealer general counsel and other dealership staff. The position requires a person who is comfortable connecting with clients face-to-face as well as by phone e-mail and virtual video sharing (i.e. GoToMeeting or Zoom).
Functions of the F&I Risk Management Consultant position will grow and change as KPA grows so its a perfect opportunity to join an expanding department at KPA.
Location:
While this is a remote position based out of the employees home office it will require frequent visits to clients within the territory including overnight travel roughly 60% of the time. We are looking for someone located in Minneapolis St. Paul or surrounding areas for this position.
In the first 60 days you will:
Shadow our teams consultants and learn the process on how to properly conduct a KPA Sales and Finance Compliance Audit
Learn the Vera Suite system thoroughly and learn to use the handheld in the field
Attended multiple in person meetings and webinars on the Sales and Finance product
Inherit a customer service base and quickly establish relationships with Mangers and Management teams across many different dealerships.
Complete new hire orientation training to be fully operational as a KPA F&I Consultant using KPA technology to perform audits on a handheld device.
Pass a test on F&I compliance before becoming operational.
In the first 6 months you will:
Establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits employee training and regulatory interaction
Organize client visit schedule to maximize travel efficiency based on local and distant client groupings and service frequency
Assist with and/or prepare various compliance documentation as needed
By the end of the first year you will:
Help communicate and implement sales and finance management compliance systems
Support the ongoing growth of the company by performing exceptional customer service documenting and submitting 20 referrals or sales leads per year to your area Account Executive
Be responsible for promoting productive relationships with dealer group management for KPA clients and State Dealer Association Management.
Perform your first in person presentation to our complete district on the ever-changing Compliance responsibilities for a dealership and how our product line is crucial.
Success Criteria:
Effective communication skills in-person in writing and by phone.
Professional collaborative and persuasive when interacting with clients.
Successfully work in a fast-paced self-directed entrepreneurial environment combining both the independence of working from a home office while professionally representing KPA.
Interest and aptitude in learning Federal and State-specific regulations imposed on the automotive dealership industry.
Ability to manage accounts efficiently and document all activities in our CRM platform.
Performs other duties and fulfills other responsibilities as assigned.
Qualifications:
10 years working in a F&I Management position at an automotive dealership required. Deep knowledge in Finance and Sales regulations and compliance. Sales experience is a plus.
Ability to stay current with legal/regulatory and compliance trends incorporating new information into KPA policies and procedures.
Ability to identify and analyze complex issues and evaluate their broader implications for the business.
Ability to interact with clients at all levels providing timely practical advice and solutions. Strong communication skills both in-person and in writing are required.
Ability to work independently exercise good judgment and take ownership of issues and matters to their successful conclusion.
Experience working in a fast-paced dynamic environment.
Demonstrated integrity and ability to foster a compliance culture.
Strong ability to multi-task and quickly shift priorities.
Excellent organizational and time management skills.
Ability to navigate and learn new platforms and technology quickly and effectively. The ideal candidate will be proficient in Microsoft Word Outlook and PowerPoint and will be proficient and comfortable using handheld and portable devices.
Relationships:
As an F&I Consultant you are expected to develop and maintain internal and external relationships with:
District Manager District Supervisor staff colleagues and other members of KPA management team
District clients potential clients dealer group management and state dealer associations
Physical Requirements and Travel Expectations:
Active drivers license and insurance as required by law.
Ability to drive between client visits typically 4 days per week. Driving time per day varies according to geography and scheduling.
Ability to lift up to 20 pounds.
Ability to stand on feet a minimum of 6 hours per day.
Ability to sufficiently receive audio signals to proceed with caution around heavy machinery vehicles and other warning noises to ensure safety.
Ability to perceive sounds at normal speaking levels with or without correction and the ability to receive detailed information through oral communication and to make discriminations in sound.
Ability to see read and focus on electronic and physical documents for multiple hours daily.
Ability to physically move in manners such as walking bending crouching reaching and pushing/pulling items up to 20 pounds
Ability to stay overnight in a hotel. This position will require approximately 60% overnight travel.
Compensation:
Annual salary range between $70-80k
Quarterly bonus structure
Dont meet every job requirement At KPA we are dedicated to building a diverse inclusive and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If youre excited about the role but your past experience doesnt align perfectly with every qualification we still encourage you to apply! You might just be the right candidate for this or other roles.
We are passionate about what we do how we do and why we do it. Our culture is driven by the KPA core values Integrity Helpful Excellence Agile Respectful and Teamwork. Success will be determined by the capabilities energy and character of the people we bring into our organization and the performance they achieve.
KPA is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer and compensation to all qualified applicants and employees without regard to race religion religious dress/grooming color ethnicity sex (including sex stereotyping) sexual orientation gender identity or gender expression national origin ancestry citizenship status creed uniform service member status military or veteran status marital status pregnancy breast-feeding and/or pregnancy-related conditions age protected medical condition leave status physical or mental disability genetic characteristics or any other legally-protected status in accordance with the requirements of all federal state and local compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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