Customer Care Executive - Sales
Customer Care Executive - Sales
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Job Description
Job Title: Customer Care Executive Sales Department
Location: Ahmedabad Nagpur & Rajkot
Industry: Premium Car Dealership
Salary: Up to 25000 (Based on experience & skills)
Job Overview:
We are looking for a proactive and customer-focused Customer Care Executive to join our Sales Department. The ideal candidate will have a minimum of 1 year of experience in the automobile sector and will be responsible for managing digital enquiries coordinating with sales leads and ensuring a superior customer experience.
Key Responsibilities:
- Handle inbound and outbound customer interactions professionally.
- Manage and respond to digital enquiries via web email and social platforms.
- Follow up on sales leads and assist the sales team in customer coordination.
- Maintain accurate customer records and update CRM systems.
- Resolve customer queries and complaints with a customer-first attitude.
- Coordinate test drives appointments and showroom visits.
- Provide product knowledge and information about ongoing offers.
Requirements:
- Minimum 1 year of experience in a customer care role (preferably in the automobile sector).
- Excellent verbal and written communication skills.
- Strong knowledge of digital enquiry handling and CRM systems.
- Good computer proficiency (MS Office email web tools).
- Positive attitude strong interpersonal skills and customer service orientation.
- Ability to multitask and work under pressure.
Perks & Benefits:
- Opportunity to work with a premium automobile brand.
- Performance-based incentives.
- Professional work environment and growth opportunities.
Interested candidates can share their CV at:
Or WhatsApp on:
Required Experience:
Junior IC
Employment Type
Full-Time
