Supervisor, Sales Operations
Supervisor, Sales Operations
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Job Description
City/State
Norfolk VAWork Shift
First (Days)Overview:
Sentara is hiring a Supervisor for their Sales Operations Team!
This is a remote position!
Overview
The Supervisor of Sales Operations will perform activities that provide business solutions to organizational initiatives and demonstrate an expertise in key platforms and interfacing applications.
The Supervisor of Sales Operations will play a key role in the configuration and implementation of sales systems.
He/she will work with leadership in the department to establish realistic project scope project plans and timelines.
He/she will escalate barriers and consider interdepartmental impact when recommending implementing and testing sales solutions.
The Supervisor of Sales Operations will manage configuration/testing projects with demonstrated ability to create Business Requirement documentation and test plans.
The Supervisor of Sales Operations needs to possess a high degree of expertise in the requirements to support initiatives; to include coordination of configuration testing QA/maintenance of assigned sales systems.
The Supervisor of Sales Operations must possess strong verbal and written communication skills using sound judgement.
The Supervisor of Sales Operations must possess strong organizational and leadership skills.
The Supervisor of Sales Operations must have proven ability to analyze data processes and initiate root cause analysis to influence resolution actions.
The Supervisor of Sales Operations needs to show a proficient knowledge of flow charting and process mapping.
The Supervisor of Sales Operations must have ability to work independently while managing multiple tasks and priorities while serving as a resource for other members of the team.
Education
- BLD - Bachelors Level Degree (Required)
- Bachelors degree in related area (operations IT or reporting preferred)
Certification/Licensure
- Salesforce System Admin Certification preferred. Applicants will be required to receive this certification within one year of hire. (Preferred)
Experience
1 -3 years CRM experience.
Minimum 2 years of experience with technical implementations and execution.
3 - 5 years experience in data mining analysis and reporting.
Minimum 2 years experience in Project Management and Root Cause Analysis preferred.
Proficiency in Microsoft Office Suite to include MS SQL server experience including writing SQL queries SQL Server Analysis Services SQL Server Reporting Services and SQL Server Integration Services.
Keywords: SQL Salesforce Excel VLOOKUP
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Manager
Employment Type
Full-Time
