Community Manager (Sunday - Thursday 9-5 CST)
Community Manager (Sunday - Thursday 9-5 CST)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Finding the right place to grow your career isnt (over) easy so were here to help by sharing a few reasons why the grass is greener at Vital Farms. We think youll appreciate our focus on Conscious Capitalism which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the way things have always been done. Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether youre into our values our brand or our egg-cellent puns we hope youll join our Crew and help us change the world 108 square feet at a time!
At Vital Farms we are proud of our incredible stakeholders and the diversity they represent from all areas and communities in which we operate and serve. We view this as a source of strength for us and your job is to help us make it even better.
Your Role:
Reporting to the Community Manager Team Lead youll be a voice of the Vital Farms brand connecting with consumers across multiple touchpoints including email social media phone calls and good old fashioned snail mail. In addition to answering questions like Whats the best way to soft-scramble eggs and How can I thank the farmer who made my breakfast possible youll also get to share witty quips quotes and egg-cellent puns with our community of Hen-thusiasts. (See what we did there) And if gift giving is your love language then this job might just be for you. Youll have the opportunity to surprise our loyal consumers with cartons of eggs egg-ceptional swag and so much more.
Organized self-motivated and fast on your feet (and fingers) your passion for community building will help us build trust and create meaningful connections with our consumers. Additionally here are some other exciting projects and priorities you can expect to champion:
What Youll Do:
- Respond to inquiries across all communication channels alongside community management team while engaging our consumers in a captivating and authentic way
- Identify trends in community conversations and deliver unique consumer insights that will help us improve the Vital Farms consumer experience
- Identify brand opportunities by gathering inspiration from the latest social media trends and capitalizing in authentic and genuine ways
- Capture analytics providing internal team with community insights through monthly reporting
- Collaborate with our content team to identify common consumer inquiries that we can hatch into valuable helpful or intriguing new content
- Help build a trusted brand by stewarding our community through many different types and tones of conversation
- Advocate for Vital Farms with passion! Immersing yourself in our business and focus on sustainable agriculture and animal welfare practices will be critical to success in this role
What You Bring to the Table:
- Bachelors Degree in Marketing or Communicationspreferred
- 1-2 years experience in customer servicecommunity management or social media for a brand
- You bring a passion for ethically-sourced nutritious food and purpose-driven brands.
- Youre a team player and youre willing to work unconventional hours within a 40-hour work week to meet the needs of the Community Management team - this position is specifically for a Sunday-Thursday 9:00 5:00 PM CST work week.
- Ability to travel 10-15% travel for company events company onboarding trainings and team meetings etc.
- You thrive while engaging and building online communities cultivating meaningful conversations and driving brand loyalty with personal touchpoints
- Excellent organizational skills and attention to detail
- Stellar interpersonal skills to effectively communicate cross-functionally across the organization
- You believe we is greater than me. You believe in the power of teamwork and celebrate the work of others before your own.
- You give a sh*t. About the animals. About relationships. About keeping things real. You believe in acting like an owner and making Vital Farms a place to be proud of.
- You hold yourself to the highest standards and you strive to improve yourself and others each and every day even Saturdays.
- You can walk in someone elses boots You seek to understand others viewpoints and think that you get to better answers by sitting on the same side of the table.
- Honest conversations dont ruffle your feathers and you dont walk on eggshells. If you see something in the organization that can be improved youre not afraid to speak up and you expect your colleagues to do the same.
- Youre no hero You know the power of teamwork and celebrate the work of others before your own.
- You give a sh*t You believe in acting like an owner and making Vital Farms a place to be proud of.
- You raise the standards You know growth can be hard but you strive to improve yourself and others each day.
- You can walk in someone elses boots You seek to understand others viewpoints and think that you get to better answers by sitting on the same side of the table.
- You dont walk on eggshells Youre not afraid to leave the bullsh*t behind and have honest conversations.
What We Bring to the Table:
- A fast-paced energetic remote environment with passionate people who are leading a movement to bring ethically produced food to the table.
- Competitive pay and benefits (Medical Dental Vision and Paid Parental Leave just to name a few).
- Generous retirement contributions: 401(k) 3% Contribution from Day 1.
- Annual bonus and equity grant (subject to business results and company approval)
- Free eggs and butter along with friends and family discounts.
- Fun team SWAG that will make you the talk of the town.
- Professional development opportunities and an amazing team dedicated to your growth.
At Vital Farms compensation decisions are dependent upon a variety of factors which may include but are not limited to skill levelexperience education training market demands and business needs.A reasonable estimate of the current starting annual base salary for this position is $55000 - $65000. Please keep in mind that hiring at the maximum end of the range would not be typical in order to allow for potential continued future salary growth.
Who We Are:
Vital Farms a Certified B Corporation offers a range of ethically produced foods nationwide. Started on a single farm in Austin Texas in 2007 Vital Farms became a national consumer brand that works with 350 family farms and is the leading U.S. brand of pasture-raised eggs by retail dollar sales. Vital Farms products including shell eggs butter hard-boiled eggs and liquid whole eggs are sold in over 24000 stores nationwide. Vital Farms ethics are exemplified by its focus on the humane treatment of farm animals and sustainable farming practices. In addition as a Delaware Public Benefit Corporation Vital Farms prioritizes the long-term benefits of each of its stakeholders including farmers and suppliers customers and consumers communities and the environment crew members and stockholders. In short we exist to improve the lives of people animals and our planet through food.
In order to fulfill Vital Farms mission to bring ethically produced food to the table we seek to build teams that leverage diverse perspectives to create a welcoming and innovative environment that is committed to the principles of equal employment opportunities.
To that end we make employment decisions based on qualifications merit and business need. Vital Farms does not discriminate on the basis of race color religion gender and gender identity sex (including pregnancy childbirth lactation and related medical conditions) sexual orientation marital status age national origin citizenship status military or veteran status physical or mental disability genetic information or any other characteristic protected by applicable law.
Required Experience:
IC
Employment Type
Full Time
