Fitness Center Staff

Position Purpose:

This position is responsible for providing outstanding member service teaching members how to use the fitness center cleanliness of the fitness area and equipment and supervision of fitness center rules and safety enforcement.

Job Specific Competencies:

Greets all members and guests in a professional manner as they enter the fitness center.

Promotes all aspects and benefits of the facility in a positive manner and by example.

Circulates around the room so members and guests are aware that you are available to assist them.

Gives tours to all prospective members as they come through the fitness center.

Is available to ensure safety in member exercises.

Keeps fitness center organized and clean at all times to ensure safety.

Completes cleaning tasks as assigned for your shift.

Keeps equipment repaired and functional informing supervisor of maintenance needs immediately.

Monitors supplies and informs supervisor when supplies are needed.

Reads communication book at the beginning of each shift and responds to each message as applicable.

Other duties as assigned by supervisor.

Core Competencies

Customer Service:

Interacts with customers in a warm and friendly way.

Takes immediate action to meet customer requests or needs.

Listens to understand what customers have to say.

Safety:

Recognizes safety hazards and takes corrective action; seeking assistance when needed.

Demonstrates knowledge of operational policies and procedures.

Performs work safely without causing harm or risk to self others or property.

Mission:

Demonstrates personal commitment to the Mission and Values of the organization.

The mission of Family Wellness is to inspire healthy lifestyles by connecting people in a fun environment.

Values:

Fun: Create Happiness

Integrity: Do the right thing

Excellence: Todays Best Inspires Tomorrows Success

Relationships: Help Others. Connect. Build. Share.

Compassion: Be Kind. Be Caring. Be Helpful.

EVERYDAY

Makes a decision considering the impact of the decision on other areas.

Initiates collaboration with others outside of service area.

Models accountability for learning by sharing knowledge and learning from others.

Regular and predictable attendance is required.

Interpersonal / Communication / Relationships:

Demonstrates skill in accessing preparing and using information as relevant to position.

Verbalizes and demonstrates knowledge of procedures for maintaining security confidentiality and integrity of employee and member information.

Demonstrates ability to collect analyze and present data as appropriate to position.

Equipment Competencies:

Demonstrates skill in use of equipment relevant to position; verbalizes knowledge of appropriate safety procedures.

Diagnoses equipment problems; repairs equipment or seeks out appropriate person to make repairs.

Consistently informs appropriate person of problems encountered with repairs or calibration of equipment.

Blood Exposure:

This position has a low risk of exposure to bloodborne pathogens and other potentially infectious materials. Training is required upon hire and maintained yearly.

Education Experience & Skills (Minimum Requirement):

High School Diploma or GED required.

Licensure/Certification Requirement(s):

First Aid and CPR certification required upon hire or obtained within three (3) months of hire.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job this employee is frequently required to use fine motor skills to operate a computer keyboard and mouse and must sit stand walk and kneel. Must be able to speak hear and understand the English language. This employee occasionally is required to lift and/or move up to 50 pounds. Working in a partner lift with other staff may be required to together lift and/or move up to 150 pounds.