Senior Manager - Travel Strategy & Partnerships
Senior Manager - Travel Strategy & Partnerships
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Job Description
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small Medium (SME) and Global and Large (G&L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits features and partnerships underpinned by seamless digital experiences.
As the corporate payments ecosystem rapidly evolves we are committed to maintaining our leadership position. Managed within the Corporate & B2B Product Management (CBPM) organization central billing products (BTA vPayment virtual cards) are critical payment solutions for our most valuable corporate customers. The CBPM team spearheads the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&L and US MM customers.
How will you make an impact in this role
The Sr. Manager Travel Strategy & Partnerships will play a critical role managing partners (e.g. Travel Management Companies (TMCs) payment facilitators) and developing partner strategies to support product growth. With the rapid evolution of/rise of central bill usage for T&E this role requires someone with strong commercial acumen and a proven ability to drive an end-to-end commercial enablement plan through partners who we rely on for product enablement.
- Manage partner relationship including development of partner growth strategies contract management/negotiation and third-party lifecycle management.
- Partner with product management teams to develop a cohesive and forward-looking partnership strategy and roadmap for innovation to support product growth
- Develop technical understanding of payment flows and liaise with internal solutioning and implementation teams to ensure best-in-class technical integration with partners
- Establish robust partner management norms including standardized reporting invoice / payment management partner P&L / economics.
- Partner closely with various functional teams including: GCO Compliance Servicing Implementations Field Product Management Product Development and Marketing
Minimum Qualifications
- Proven experience in Partner Management or Product Management/Strategy
- Experience in Partnership Management Technical Integrations
- Proven interest / knowledge of the Corporate Travel industry
- Demonstrated experience with global partnerships and comfort navigating market by market nuances while elevating a globally consistent value proposition
- Strong relationship building skills with proven ability to influence agendas and drive partner engagement
- Excellent verbal and written communication skills and executive presence including partner/client facing experience and presentation skills
Preferred Qualifications
Proven interest / knowledge of the Corporate Travel industry (specifically Hotel and Meetings & Events payments)
Required Experience:
Senior Manager
Employment Type
Full-Time
