Patient Care Coordinator - Full Time
Patient Care Coordinator - Full Time
Posted on :
12-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
12-07-2025
Job Description
Starting Hourly: $17.50/hr per hour (depends on Patient Care Coordinator experience in a Physical Therapy office)
Pair & Marotta Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Bakersfield and surrounding communities for over 30 years. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapists who are passionate about helping patients achieve their goals.
Currently we are looking for a full time Patient Care Coordinator for our Truxtun location in Bakersfield.
*Must be bilingual in English & Spanish
The Patient Care Coordinator shall be responsible for administrative functions as required for continued patient care utilizing our practice management system (Raintree). Primary responsibility for working system dashboards and follow-up queues to ensure full patient experience within the system is functioning timely. Some of these dashboards include accepting patient portal changes ensure fax transmissions are completed follow up on patient care plans daily and follow Medicare guidelines review patient inbound message for action needed and response work dedicated patient coordinator subfolder work medical records request work open task related to patient for VOB and or RCM items needed review schedules and push out needed outcome measures until automated.
ESSENTIAL POSITION DUTIES
Knowledge Skills and Abilities
Education: High School diploma or equivalent
Experience: Data Entry System Dashboard and or Worklist Completion Projects a plus
Physical Requirements and Working Conditions
Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires a normal range of hearing and eyesight to record prepare and present reports.
#LI-MS1
Pair & Marotta Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Bakersfield and surrounding communities for over 30 years. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapists who are passionate about helping patients achieve their goals.
Currently we are looking for a full time Patient Care Coordinator for our Truxtun location in Bakersfield.
*Must be bilingual in English & Spanish
The Patient Care Coordinator shall be responsible for administrative functions as required for continued patient care utilizing our practice management system (Raintree). Primary responsibility for working system dashboards and follow-up queues to ensure full patient experience within the system is functioning timely. Some of these dashboards include accepting patient portal changes ensure fax transmissions are completed follow up on patient care plans daily and follow Medicare guidelines review patient inbound message for action needed and response work dedicated patient coordinator subfolder work medical records request work open task related to patient for VOB and or RCM items needed review schedules and push out needed outcome measures until automated.
ESSENTIAL POSITION DUTIES
- Greeting warmly and maintain a friendly welcoming relationship with all patient care coordinators and any external connections.
- Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care.
- Works closely with Billing Department Physical Therapists and Aide staff to assure smooth patient flow
- Maintains patient confidence and protects operations by keeping information confidential
- Participates in and adheres to as required the HIPAA Policies and Procedures of Therapy Partner Group
- Reviews Copay collection reports and helps identify accounts that may need to be reviewed
- Audits Journeys/Dashboard to ensure they are being worked on in a timely manner
- Audits Payer Direct Portal to ensure notes are being uploaded/AUTH s pulled
- Checks FOC Chats to ensure messages are being responded to and worked on
- Chart audit day/s in advance to ensure we have charts with documents and AUTH s as required
Knowledge Skills and Abilities
- Thorough knowledge of Microsoft Office; Raintree PMS experience is a Plus
- Possess strong customer service skills
- Ability to maintain confidential documents
- Must be organized and able to manage multiple priorities
- Ability to communicate complex information in a well thought-out easily understood manner both orally and in writing in a variety of settings and styles
- Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
- An ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receive feedback objectively.
- Must be able to identify and problem solve
- Possess dedicated team player attributes
- Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients nearby
Education: High School diploma or equivalent
Experience: Data Entry System Dashboard and or Worklist Completion Projects a plus
Physical Requirements and Working Conditions
Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires a normal range of hearing and eyesight to record prepare and present reports.
#LI-MS1
Employment Type
Full Time
Key Skills
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