Manager, Marketing Operations

The Manager Marketing Operations is an experienced and data driven leader of Daxkos high performing marketing operations team.  As an advanced expert in Hubspot this leader is responsible for the seamless execution and optimization of marketing campaigns management of marketing technologies and the development of scalable processes to drive marketing operations efficiency and performance. The Manager Marketing Operations will be proactive thoughtful and collaborative with marketing partners. The Manager Marketing Operations reports to the Senior Director Marketing Operations.  

Supervisory Responsibilities:

• Leads a global team of Marketing Operations specialists empowering them to do their best work and drive impactful results together.
• Oversee and understand team coverage model and proactively recommend staffing plans
• Recruits interviews hires onboards and continuously trains team members to achieve high performance
• Manages the day-to-day workflow of the team
• Establish clear team goals priorities and performance metrics that are aligned with organizational objectives
• Conduct regular one-on-ones performance reviews and feedback sessions to support individual growth and enforce company policies

Essential Duties/Responsibilities:

• Architect and scale HubSpot email execution strategy and automation including multi-stream nurtures complex workflows and behavioral triggers
• Partner across the marketing organization to streamline processes and operationalize full-funnel lead lifecycle management including deliverability scoring segmentation and routing.
• Collaborate with senior leadership to execute marketing strategies and find solutions by bringing valuable insights and best-in-class recommendations to the table that improve performance 
• Lead the development and execution of our data strategy including master data management Hubspot-Salesforce taxonomy (custom objects & bi-directional field mapping) deliverability best practices and data integrity
• Advise on email webinar and landing page operational strategy optimizing for conversion and making recommendations aligned with best practices
• Act as the go-to expert for systems and data quality troubleshooting workflows ensuring data hygiene and supporting mission-critical initiatives for the marketing team
• Build and maintain clear documentation for processes systems architecture and SOPs to support consistency and scalability
• Continuously look for opportunities to automate simplify or improve how marketing operations works
• Apply Agile principles across project planning and execution to testing rollout and performance reporting
• 5% Travel Required 

Qualifications :

• Expert-level proficiency in HubSpot 
• Hands-on-keyboard experience with best-in-class marketing technology platforms examples include Salesforce Outreach Qualified Clay LeanData Goldcast
• Ability to successfully connect marketing and sales systems to streamline efforts like ABM highvolume lead gen and customer expansion
• Proficient with digging into data and visualization tools making sense of trends with clear actionable takeaways
• Clear communicator collaborative teammate and a natural problem solver with great leadership instincts and organizational skills

Required Education and Experience:

• Bachelors degree in business marketing or equivalent experience
• Hubspot Qualified Salesforce and GA certifications
• Experience with project management software (i.e. Asana etc.) and can keep complex workflows moving smoothly
• Experience running multi-channel marketing campaigns end-to-end from execution and tagging to performance analysis and turning insights into recommendations
• 4-6 years of experience in B2B Marketing Operations with a strong grasp of what drives growth 
• 2 years of deep practical experience using HubSpot
• 2 years of leadership experience 

Preferred Education and Experience:

• Bachelors degree in MIS Data Analytics or equivalent experience 
• Basic HTML/CSS knowledge for troubleshooting
• Deep knowledge of email deliverability and domain health
• Experience with predictive analytics to drive smarter decisions
• Experience managing systems across multiple brands or teams

Physical Requirements:

• Prolonged periods of working on a computer 

Additional Information :

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense including thought and perspective age ability nationality ethnicity orientation and gender. The skills perspectives ideas and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members and this is reflected through our offices and benefits and great perks. These perks are only for our full-time team members. Some of our favorites include:

  Hybrid work model
  Leave entitlements
Recently introduced hospitalization/caregiving leaves
  Paid parental leaves (Maternity Paternity & Adoption)
Group Health Insurance
Accidental Insurance
Tax-saving reimbursements
Provident Fund (PF)
Casual work environments
Company Events and Celebrations
Performance achievement awards
Referral bonus
Learning & Development opportunities

Remote Work :

No

Employment Type :

Full-time