Consultant, Developer Platform

Available Location: Lisbon

About the role:

Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As a Consultant for Developer Platform you are an individual contributor working in the post-sales landscape responsible for the technical execution of solutions and guidance to our customers following a consultative approach to get the most value possible from their Cloudflare investment. You are an expert in Developer Platform products or equivalent and will focus on building and deploying serverless applications with scale performance security and reliability leveraging: Workers Workers KV Workers AI D1 R2 Images and many other products.

This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected to be around 40%.

Experience might include a combination of the skills below.:

• Plan and deliver timely and organized services for customers ensure customers see the full value in Cloudflares products and advice on product best practices.
• Gather business and technical requirements use cases and any other information required to build migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design HLD LLD databuilds procedures scripts test plans drawings deployment plan migration plan as-builts and any other artifacts necessary to deliver the solution and transition smoothly into the customers technical teams.
• Implement changes on behalf of the customer in the Cloudflare environment following the customers change management process.
• Proven experience with Cloudflare or similar with Workers Javascript/Typescript and Workers APIs.
• Troubleshoot implementation issues and collaborate with Customer Support Engineering and other teams to assist technical escalations.
• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation answering technical Q&A and helping to iterate on best practices. Support building operational assets like templates automation scripts procedures workflows etc.

Experience might include a combination of the skills below:

• 7 years of experience in a customer facing position as a Consultant delivering services.
• Demonstrated experience with:
• Developing serverless code in a CI/CD pipeline using an Agile methodology.
• Layers and protocols of the OSI model such as TCP/IP TLS DNS HTTP
• Scripting languages
• A scripting language (e.g. Python JavaScript Bash) and a desire to expand those skills.
• Infrastructure as code tools like Terraform. Strong experience with APIs. CI/CD pipelines using Azure DevOps or Git.
• Implementation and troubleshooting experience knowledge of tools to troubleshoot observability logs etc.
• Good understanding and knowledge of:
• Internet and Security technologies such as DDoS Web Application Firewall Certificates DNS CDN Analytics and Logs.
• Security aspects of an internet property such as DNS WAFs Bot Management Rate Limiting (M)TLS certificates OWASP.
• Performance aspects of an internet property such as Speed Latency Caching HTTP/3 TLSv1.3.
• Strong advantage if:
• You have worked with a Cybersecurity company or products and have performed migrations using migration tools.
• You have developed application security and performance capabilities.
• Ability to manage a project work to deadlines prioritize between competing demands and manage uncertainty.
• The work will be performed in English. Fluency in a second regional European language is a strong advantage.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.