Warehouse Process Improvement Analyst - Bilingual (English/Korean)
Warehouse Process Improvement Analyst - Bilingual (English/Korean)
Posted on :
12-07-2025
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1 Vacancy
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Job Description
System Management & Optimization:
- Lead the implementation configuration and maintenance of WMS and TMS solutions
- Ensure system stability data integrity and accurate inventory tracking across all warehouse operations
- Identify and troubleshoot system errors inefficiencies and performance issues ensuring minimal disruptions
- Collaborate with IT teams to develop and deploy system updates patches and enhancements
- Analyze operational workflows and recommend system improvements to enhance efficiency
Process & Performance Improvement:
- Involve new warehouse setup and functional responsibilities across operations systems compliance and vendor coordination
- Work closely with warehouse leadership to optimize receiving shipping and inventory processes
- Continuously identify process improvements and request necessary system developments
- Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team
- Ensure accurate data capture within WMS/TMS to improve supply chain visibility
User Training & Documentation:
- Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions
- Train and support warehouse staff operations teams and management on WMS/TMS best practices
- Provide end-user support and troubleshoot system-related issues to enhance productivity
Cross-Functional Collaboration:
- Gather feedback from end-users and propose system enhancements based on operational challenges
- Communicate project updates and system performance to leadership in a clear and actionable manner
Qualifications :
- Bilingual in Korean and English
- 1 years of experience managing WMS/TMS system in a warehouse or distribution environment.
- Bachelors degree in Supply Chain Management IT Business or a related field (or equivalent experience).
- Strong analytical and data evaluation skills with experience in system troubleshooting process automation and operational improvements.
- Proficiency in Microsoft Office (Excel PowerPoint Word) for data analysis reporting and documentation.
- Experience working with logistics systems particularly WMS and TMS.
- Excellent communication and leadership skills to train and support cross-functional teams.
- Ability to manage multiple projects prioritize tasks and meet deadlines in a fast-paced environment.
- Knowledge of warehouse processes inventory management and logistics operations.
- Understanding of regulatory compliance and system security protocols.
- Travel %: 25% in U.S.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
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