Director of Network Operations
Director of Network Operations
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1 Vacancy
Job Description
All applicants must be current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or be reachable on the current civil service list for Computer Operations Manager or Computer Systems Manager title. To be considered for this position PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE and/or your score/list number on the current active civil service list for the title on your resume and cover letter.
Qualified persons with a disability who are eligible for the 55-a Program are also eligible to apply. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
The New York City Comptrollers Office works to promote the financial health integrity and effectiveness of New York City government in order to strengthen trust secure a thriving future for all New Yorkers and build a more just equitable and resilient city. Led by an independently elected citywide official the comptrollers office provides checks and balances needed to hold City government accountable for budgeting wisely investing responsibly operating efficiently acting fairly living up to its obligations and promises and paying attention to the long-term challenges we face together.
The Office of the Comptrollers Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptrollers Office. These services include technology strategic planning web site development graphic design disaster recovery systems development network administration audio/visual services business process re-engineering change management program management security administration service desk computer operations telecommunications and document management.
The position will oversee and manage the day-to-day functions of the organizations network infrastructure. Reports directly to the Chief Information Security Officer (CISO). This technical role is responsible for the overall network operations including data centers operations servers storage backup environment patching systems network switches firewalls load balancers WAN SDA LAN and remote access environment. In addition manage vendors external business partners relationships and projects. Tasks include but are not limited to the following:
- Team Management: Lead guide and mentor a highly technical team of network administrators each with leading subject matter expertise in their respective field. Promote team innovation and continuous professional growth.
- Security Management: Enforces and implements network security procedures and policies which includes intrusion detection systems firewalls and VPNs.
- Incident Management: Respond to network incidents while ensuring the Service Level Agreement (SLAs) identify a timely resolution of network and systems outages. Determine and execute recommendations for best practices.
- Collaboration: Collaborate with Application Development Windows systems and accounts Service Desk bureau liaisons and stakeholders.
- Performs other related duties and responsibilities as assigned.
Minimum Qualifications/Requirements:
All applicants must be current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or be reachable on the current civil service list for Computer Operations Manager or Computer Systems Manager title. To be considered for this position PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE and/or your score/list number on the current active civil service list for the title on your resume and cover letter.
Qualified persons with a disability who are eligible for the 55-a Program are also eligible to apply. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
COMPUTER OPERATIONS MANAGER (S - 10074
Qualifications :
1. Six (6) years of progressively responsible full-time paid experience supervising or administering computer operations involving a large-scale mainframe network or multi-tier computer environment at least 18 months of which shall have been in an administrative managerial or executive capacity.
2. A baccalaureate degree from an accredited college or university may be substituted for a maximum of two (2) years of general experience described above. In the absence of a baccalaureate degree undergraduate credits may be substituted for a maximum of two (2) years of general experience described above on the basis of 30 semester credits for six (6) months of experience.
3. A masters degree in Computer Science Computer Engineering Electrical Engineering Business Administration Public Administration or Management of Administration may be substituted for a maximum of one (1) year of general experience described above. In the absence of a masters degree graduate credits in Computer Science Computer Engineering Electrical Engineering Business Administration Public Administration or Management of Administration may be substituted for a maximum of one (1) year of the general experience on the basis of 30 graduate semester credits for one (1) year of experience. However undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative managerial or executive capacity.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
