Spa Receptionist
Spa Receptionist
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Job Description
Manage appointment bookings for guests who wish to use SPA services.
Answer incoming calls professionally promptly and effectively; relay messages accurately and in a timely manner to the relevant person.
Promote and sell SPA products while providing guests with detailed information about them.
Regularly check emails and other written messages ensuring necessary notifications are made.
Ensure that all necessary supplies are available and that stock levels are maintained in the work area.
Ensure compliance with the standards of Leading Hotels/SPA of the World.
Stay informed about hotel procedures other departments services and available activities.
Keep track of and stay updated on all promotions related to the hotel and Purovel SPA for members and guests.
Qualifications :
Strong communication skills guest-oriented and friendly demeanor.
Basic knowledge of SPA and wellness concepts.
Highly organized detail-oriented and solution-focused approach.
Professionalism in telephone email and face-to-face communication.
Proficiency in MS Office programs.
Preferably experienced in the hospitality or SPA industry.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time