DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Vacation Capital Group Management. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
POSITION SUMMARY: Villatel a hospitality property management company is in search of a Maintenance Manager to lead the Maintenance team in ensuring the upkeep maintenance and functionality of our guest accommodations and facilities while ensuring compliance with health and safety regulations at the Villatel Orlando Resort. The successful candidate will possess expertise in various trades coupled with flexibility and effective communication skills. It is essential that this individual interacts with guests to deliver exceptional maintenance services at our Orlando property.
JOB RESPONSIBILITIES:
Supervision and Staff Management
Supervise the maintenance team to ensure delivery of outstanding service while upholding company standards.
Create and implement a formal training program for maintenance new hires as well as reoccurring training for the team.
Schedule and assign daily tasks to maintenance staff.
Conduct performance evaluations and provide feedback to elevate the performance of the overall team.
Maintenance and Repairs
Provide proficiency in various trades including plumbing electrical HVAC carpentry painting and general maintenance to address maintenance issues effectively and efficiently.
Ensure plumbing electrical systems HVAC and structural elements are in good working condition to ensure safety functionality and the aesthetic appeal of guest accommodations.
Address and resolve maintenance issues promptly.
Preventative Maintenance
Develop and implement a preventative maintenance program to proactively identify and address maintenance issues before they escalate.
Schedule and conduct regular inspections of equipment and systems.
Utilize the work order system to maintain records of all maintenance and repair work.
Technology
Utilize the Task Management System to document and track all completed maintenance work.
Ensure adherence to Task Management protocols for efficient workflow and documentation management.
Budget Management
Manage the maintenance department budget.
Track and report on expenses.
Health and Safety Compliance
Ensure compliance with local state and federal health and safety regulations.
Conduct safety training for maintenance staff.
Implement and maintain safety protocols to ensure a safe working environment.
Emergency Response
Respond to maintenance emergencies during and outside of regular working hours.
Coordinate with other departments to minimize disruption to guests during emergency repairs.
Collaboration and Communication
Work closely with other departments to address maintenance needs.
Communicate effectively with management and staff regarding maintenance issues and resolutions.
Prepare and present maintenance reports to management when applicable.
QUALIFICATIONS:
High school diploma or equivalent; technical training or certification in a related field preferred.
Minimum of 3 years of experience as a Maintenance Manager in a hospitality setting.
Proven leadership and management skills coupled with strong critical thinking skills and the ability to see the big picture as well as the importance of every detail to ensure the quality and thoroughness of maintenance work.
Ability to identify priorities by utilizing effective organizational and time management abilities with utilization of maintenance management software.
Ability to collaborate with colleagues and departments to achieve common goals and ensure guest satisfaction.
Experience and proficiency in multiple trades including plumbing electrical HVAC carpentry painting and general maintenance preferable in the hospitality industry.
Ability to adapt to changing priorities work schedules and guest demands in a face-paced environment.
Strong people skills and the ability to communicate effectively with guests colleagues and management demonstrating professionalism empathy and a customer satisfaction approach.
Excellent troubleshooting skills and the ability to identify and resolve maintenance issues effectively and efficiently.
Possession of relevant certifications license or qualifications in trades such as plumbing electrical work HVAC maintenance and/or carpentry may be required.
Available to work evenings weekends and holidays as required.
Villatel offers a competitive salary and benefits package. Benefits include medical dental vision health spending accounts life and disability insurance an EAP a 401(k) plan and an employee discount program.
This company is an equal opportunity employer.
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Maintenance Manager
