IT Technologist (Site Reliability Engineer)
IT Technologist (Site Reliability Engineer)
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Medtronic is hiring a Site Reliability Engineer (SRE). The Site Reliability Engineer is responsible for the overall health performance and reliability of mission-critical applications and systems including SAP Salesforce Jira and Confluence. This role combines systems engineering and IT operations to ensure seamless deployment stability and scalability of systems and applications. You will work closely with cross-functional teams to design and implement infrastructure solutions develop automation strategies and drive continuous improvement initiatives. The ideal candidate will be a proactive problem solver with a deep understanding of software development cloud infrastructure and DevOps practices. This role also includes a focus on security compliance and business continuity ensuring that applications and infrastructure are resilient secure and aligned with industry standards.This position is an exciting opportunity to work with Medtronics Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential enabling us to operate with greater speed and agility. As a separate entity we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned:
- Design implement and maintain scalable highly available systems architecture for critical business applications like SAP Salesforce Jira and Confluence.
- Proactively monitor and manage performance availability and capacity while implementing automation strategies to streamline processes and reduce manual efforts.
- Collaborate with development and IT teams for seamless deployments configuration changes and infrastructure upgrades ensuring alignment with business needs.
- Conduct root cause analysis resolve complex technical issues and implement SRE best practices focusing on service-level objectives (SLOs) and indicators (SLIs).
- Manage and optimize cloud infrastructure (including hybrid and multi-cloud environments) to ensure cost efficiency performance and scalability.
- Lead disaster recovery planning business continuity initiatives and capacity planning to maintain system resilience and availability.
- Implement security and compliance best practices monitoring for vulnerabilities and ensuring adherence to industry standards (e.g. SOX GDPR HIPAA).
- Drive change and release management processes planning and coordinating production deployments and optimizing workflows.
- Serve as a technical expert in enterprise applications developing comprehensive documentation and mentoring junior team members.
- Collaborate with stakeholders to prioritize projects align SRE initiatives with business goals and provide technical leadership across the organization.
Required Knowledge and Experience:
- In-depth knowledge of enterprise application systems including SAP Salesforce Jira and Confluence.
- Experience with cloud platforms (AWS Azure or GCP) and cloud-native services such as container orchestration (Kubernetes) and serverless computing.
- Strong proficiency in scripting languages such as Python Bash or PowerShell for automating infrastructure and application management tasks.
- Solid understanding of CI/CD pipelines GitOps and Infrastructure as Code using tools like Jenkins GitHub Actions Terraform or CloudFormation.
- Experience with monitoring logging and observability tools such as Prometheus Grafana Data Dog Dynatrace or Splunk.
- Familiarity with IT service management (ITSM) practices and tools like ServiceNow.
- Excellent troubleshooting and analytical skills with the ability to navigate complex technical environments.
- Strong communication and collaboration skills with the ability to work effectively across multiple teams and stakeholders.
- Ability to manage multiple priorities in a fast-paced dynamic environment with a focus on delivering value and driving results.
- Knowledge of disaster recovery planning capacity planning and performance optimization strategies.
- Familiarity with ITIL framework and experience implementing IT service management principles.
Must Have Qualifications
- Bachelors degree in Computer Science Information Technology or a related field.
- 3-5 years of experience in IT infrastructure and operations roles with at least 3 years in a Site Reliability Engineering position.
- Proven track record of supporting and managing enterprise applications such as SAP and Salesforce
- Extensive experience with cloud platforms (AWS Azure or GCP) and associated automation tools.
- Strong proficiency in scripting/programming languages such as Python Bash or JavaScript.
- Deep understanding of monitoring and observability principles and experience with industry-standard tools.
- Prior experience in incident management problem resolution and root cause analysis in large-scale environments.
- Experience with hybrid or multi-cloud environments and cloud infrastructure optimization.
- Understanding of security practices compliance requirements and vulnerability management.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Employment Type
Full-Time
