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About the Role:
As a Finance Systems Analyst you will provide support and technical assistance to users for issues related to a variety of software applications while meeting defined service level expectations.
This job is part of the Financial Systems function responsible for ensuring accounting systems operate effectively.
Respond to requests for assistance with a variety of accounting software packages.
Document issues resolutions or other actions using the incident management system.
Troubleshoot and resolve system issues.
Generate custom reports based on internal and external client business requirements.
Review customer requests to identify and escalate potential system security and/or compliance violations of internal and external controls.
Actively participate in projects to increase efficiencies and customer satisfaction.
Identify process and system improvements and recommend solutions that will enhance efficiency and customer experience.
Execute authorized electronic payments including wire transfers ACH and tax payments.
Apply some knowledge of standard principles with limited practical experience.
Lead by example and model professional values and standards.
Contribute to the quality of your own work and outcomes.
Work within standardized procedures and practices to achieve objectives and meet deadlines.
Communicate clearly exchange straightforward information ask questions and check for understanding.
Bachelors Degree preferred with up to 3 years of relevant experience. A combination of education and experience may be considered in lieu of a degree.
Ability to use existing procedures to solve standard problems.
Experience analyzing information and applying standard practices to make sound judgments.
Proficiency in Microsoft Office products (e.g. Word Excel Outlook).
Strong organizational skills with an inquisitive mindset.
Intermediate math skills including the ability to calculate percentages fractions and other financial-related figures.
Full Time