Administrative Office Manager
Administrative Office Manager
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Job Description
Job Title: Administrative Office Manager
Location: Kitsap County WA
Company: SparkleMafia Professional Cleaning
Overview:
At SparkleMafia Professional Cleaning were passionate about delivering exceptional eco-conscious cleaning services to our clients on the Kitsap Peninsula. Were seeking a friendly reliable and excellence-driven Administrative Office Manager to lead our office operations with warmth and precision. This role is perfect for someone who thrives on creating a welcoming organized workplace ensuring seamless operations and upholding the high standards our clients expect. If youre a detail-oriented communicator who excels at managing multiple projects loves solving problems and takes pride in building systems that drive growth join us to make a lasting impact in a dynamic community-focused business.
Your role will involve overseeing payroll hiring processes human resources and standard operating procedures (SOPs) while proactively identifying challenges and creating innovative solutions to support SparkleMafias expansion. Your friendly demeanor dependable execution and commitment to excellence will help our team shine as brightly as the homes and businesses we serve.
Responsibilities:
- Streamline Operations: Manage office supplies inventory placing orders to ensure our team is always equipped reflecting your reliability in keeping our office running smoothly.
- Coordinate with Care: Schedule cleanings and meetings with a friendly organized approach allocating responsibilities to support our growth and client satisfaction.
- Build Strong Relationships: Oversee client management and nurture cleaner relationships with your warm communication style ensuring dependable partnerships that uphold our commitment to excellence.
- Create Memorable Moments: Plan and coordinate staff events infusing them with your friendly energy to foster team spirit and celebrate our shared success.
- Ensure Financial Accuracy: Process payroll with meticulous attention to detail using Wave Accounting and maintain budgeting records to support financial reports.
- Drive Talent Excellence: Conduct initial candidate interviews and reference calls identifying top talent who share our values of reliability and quality to join our licensed bonded and insured team.
- Lead with Confidence: Supervise front desk operations and phone systems leveraging your excellent communication skills to create a welcoming client experience.
- Innovate and Improve: Write SOPs and develop systems to streamline workflows using tools like ZenMaid ClickUp and Nextiva to support automation (e.g. contact syncing via Zapier) and enhance operational efficiency.
- Solve Problems Proactively: Identify potential challenges and implement creative solutions ensuring our office supports SparkleMafias growth and delivers exceptional service every time.
Qualifications:
- Proven experience in administration or a related field showcasing your ability to manage with reliability and precision.
- Exceptional organizational and multitasking skills allowing you to juggle multiple priorities with ease and excellence.
- Knowledge of budgeting principles and proficiency in Wave Accounting software ensuring accurate financial management.
- Strong interpersonal skills with a friendly approachable demeanor perfect for building relationships with staff vendors and clients.
- Experience in payroll processing demonstrating your dependable attention to detail.
- Ability to lead and supervise a team fostering a positive excellence-driven workplace culture.
- Excellent phone etiquette and communication skills reflecting your commitment to creating a welcoming client experience.
- Experience in event planning is a plus adding your creative touch to team and client engagements.
- Familiarity with tools like ZenMaid ClickUp or Nextiva is a bonus supporting our automated workflows for scheduling and client communications (e.g. 10DLC SMS campaigns).
Why Join SparkleMafia
This role offers the opportunity to lead a vibrant team in a fast-paced eco-conscious cleaning business that values excellence as much as you do. As our Administrative Office Manager youll play a pivotal role in shaping a workplace where reliability meets warmth ensuring our clients homes and businesses sparkle while freeing up their time. Youll contribute to our growth from managing our residential services to supporting our expansion into commercial cleaning using cutting-edge tools like ClickUp for data and project management and Nextiva for client communications. If youre excited to bring your friendly dependable and excellence-driven approach to a role where your impact matters wed love to have you on our team.
How to Apply:
Ready to make a difference with SparkleMafia Send your resume and a brief cover letter to highlighting how your friendly reliable and excellence-driven approach aligns with our mission. For questions contact Arlene Hubbard Owner & Director of Customer Service at .
SparkleMafia LLC
Professional Cleaning
Experience:
Manager
Employment Type
Full-Time
