Tradesman Plumber

Position Title Journeyman Plumber

Reports To: Field Supervisor or General Manager

Category: F-Tech-JP

Location Name: Strand Brothers

Location Address: 5811 Techni Center Dr Austin TX 78721

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

Under general supervision performs diagnostic service and installation of plumbing in residential and light-commercial environments. Holds plumbing and/or gas license as required by governmental regulations. Ensures that work is performed in accordance with relevant codes. Assembles installs or repairs pipes fittings or fixtures of heating water or drainage systems in accordance with specifications and plumbing codes. Communicates with customers to answer questions resolves problems and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities:

Analyzes diagnoses and resolves customer problems in a courteous professional timely and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.

Maintains and repairs plumbing systems carrying water steam chemicals and fuel in

heating cooling lubricating and other process piping systems by replacing defective washers replacing or mending broken pipes or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks open clogged drains measure cut thread bend ream and install pipe and pipe fittings. Inspects high pressure air steam water and gas systems to ascertain malfunctions.

Assembles pipe sections tubing or fittings using couplings clamps screws bolts cement plastic solvent caulking or soldering brazing or welding equipment. Weld small pipes or special piping using specialized techniques equipment or materials such as computer-assisted welding or microchip fabrication.

Locates and marks the position of pipe installations connections passage holes or fixtures in structures using measuring instruments such as rulers or levels and cuts openings

Installs pipe assemblies fittings valves appliances such as dishwashers or water heaters or fixtures such as sinks or toilets using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings using hand or power tools.

Measures cuts threads or bends pipe to required angle using hand or power tools or machines such as pipe cutters pipe-threading machines or pipe-bending machine

Installs underground storm sanitary or water piping systems extending piping as needed to connect fixtures and plumbing

Reviews blueprints building codes or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs to establish the sequence of pipe installations and to plan installation around obstructions such as electrical wiring.

Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks

Directs helpers engaged in pipe cutting preassembly or installation of plumbing systems or components

Ensures company property vehicles and tools are being used maintained and properly accounted for

Maintains current plumbing and/or gas license in accordance with governmental regulations

Follows standard procedures and process ensures that the company vehicle is properly stocked returns defective warranty parts to branch and orders/replenishes vehicle stock as needed

Represents the company professionally honestly and ethically in all business matters and activities

Performs similar/other duties as needed or assigned

Health & Safety Roles and Responsibilities

Reports any unsafe acts conditions and hazards to direct supervisor/manager immediately

Reports any contravention of legislation or company policy procedure or program to direct supervisor/manager immediately

Corrects substandard acts or conditions within area of control

Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)

Never removes or renders ineffective any safety guards devices or clothing prescribed to be in place or worn

Complies with the general rules as prescribed by company program(s) procedure(s)

Operates devises or equipment as prescribed by company program(s) or procedure(s)

Participates in any safety initiatives teams or committees

Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately

Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents

Does not perform any act that may endanger the safety or well-being of others

Does not engage in any pranks contests or rough boisterous behavior

Works in compliance with applicable legislative requirement

Qualifications

High School diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction maintenance commercial and residential environment

Four years experience in plumbing repair maintenance and installation in addition to on-the-job training

Plumbing and/or gas license as required by local state provincial or national governmental regulations

EPA and safety certifications required

Current knowledge of and continuing education in national state and local plumbing code regulations

Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects

Knowledge of machines and tools used in the construction or repair of houses buildings and other structures. This knowledge includes machine and tools design uses repairs and maintenance.

Working proficiency in basic mathematics and metric and standard measurements

Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment

Effective communication skills to communicate with customer and resolve customer issues complaints or concerns

Effective and efficient time-management and organizational skills

Familiar with the HVAC industry is preferred

Must be willing to train new plumbers in technical skills and company procedures

Valid drivers license with acceptable driving record

Available to work flexible hours and on-call shifts as needed

Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics basements and crawl spaces. Ability to continually climb balance stoop kneel crouch and/or crawl.

Ability to work in a variety of environmental conditions including but not limited to the following: hot cold outdoor indoor dry humid slippery surfaces heights and congested areas

Ability to safely climb 300lb load capacity rated ladders

Natural or corrected vision to see and focus for close distance peripheral vision with normal depth perception

Ability to lift up to 100 pounds with assistance and ability to lift and carry items weighing up to 50 pounds

What Do We Offer You as a Service Experts Employee Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs including:

Competitive Pay with incentive opportunities

Paid Time Off and Company Holiday Pay

Medical Dental and Vision Insurance programs

401(k) Retirement Savings Plan with company matching contributions

Life Insurance and disability insurance options

Supplemental benefit programs

World Class Training opportunities through our Experts University

Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email

Service Experts Heating & Air Conditioningis an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email