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LOCATION
Mountain America Center - Hybrid:
9800 S Monroe St
Sandy UT 84070
SCHEDULE
Full Time
To be effective an individual must be able to perform each job duty successfully.
Serves as the Qualtrics system expert for Human Resources including user rolespermissions configuration and testing system updates to drive efficiency and innovation
Designs builds tests and troubleshoots surveys in Qualtrics ensuring accuracyfunctionality and a simple user experience
Explores new and existing Qualtrics functionality to drive efficiency and additionalinsights
Assists in requirements gathering survey building and data analysis of survey data
Designs and builds dashboards and reports to visualize internal survey results and keymetrics
Stays current with data visualization best practices and storytelling
Fulfills ad-hoc requests and distribution lists using SQL PowerBI and other related tools
Partners with Data Analysts to identify trends patterns and actionable insights
Partners with the Business Intelligence team on providing a simple user experience connecting Qualtrics with other enterprise data initiatives
Partners with vendors and System/IT Administrators to explore cross-systemfunctionality and processes including integrations automations and survey distributions
Maintains documentation for survey processes data workflows user access andplatform configuration
Assists with other data query report and dashboard requirements within other HRsystems such as Workday as needed
Leads or partners with team on projects related to system enhancements integrationsor other data initiatives
The requirements listed are representative of the knowledge skills and/or abilities
required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions.
Education and Experience
Typically requires minimum of 2 years related experience
Bachelors degree OR two additional years of equivalent experience
Knowledge & Skills
Problem solving skills
Verbal/written communication skills
Leadership and Organization Development
Collaborates with team members to deliver results and build organizational capacity
Strong contribution to team effectiveness
Develops multifunctional base level skills
Influences updates to Qualtrics platform and processes
Scope and Strategic Impact
Assists with moderately complex data analytics
Provides periodic reports and updates as required by team
Applies intermediate level of subject matter knowledge to solve a variety of commonbusiness issues
Evaluates unique circumstances and assists in making recommendations
Develops solid understanding of applications within business environment
Analytical Thinking & Problem Solving
Works on problems / projects of moderately complex scope
Exercises independent judgment within defined practices and procedures to determineappropriate action
Other Skills and Abilities
Qualtrics experience preferred
Workday reporting experience preferred
Basic knowledge of SQL required
Basic knowledge of scripting languages for data analysis preferred (e.g. Python R)
Experience with data visualization tools (e.g. Power BI Tableau or similar)
Physical Demands
Ability to sit talk and hear consistently
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut either remotely or in-
person.***
#LI-RH1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Required Experience:
Unclear Seniority
Full-Time