ClickUp is revolutionizing the way the world works. As the only all-in-one productivity platform built from day one for true convergence ClickUp unifies tasks docs chat calendar enterprise search and moresupercharged by context-driven AI. While others scramble to bundle fragmented tools or bolt on AI we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint we empower over three million teams to break free from silos and reclaim their timesaving at least one day every week. Join ClickUp one of the fastest-growing SaaS companies on the planet and help millions of users transform the way they work. Were not just building software. Were shaping the future of work. Come join us in building the futuretogether.
Were looking for a Senior Pricing Research Analyst to join our Pricing & Packaging team. This role is ideal for someone passionate about user research and shaping how we price and package AI-powered features through a deep understanding of customer needs and behaviors.
Youll play a key role in uncovering how users perceive value how cognitive biases influence decisions and how to design intuitive pricing experiences. Youll conduct qualitative researchlike interviews and usability testingand use quantitative data and experiments to validate insights and inform strategy. If youre curious empathetic and eager to learn youll thrive in this role.
Key Responsibilities
- Lead UX-driven research to uncover user perceptions of pricing value and willingness to payespecially for AI Add-Ons and new product features.
- Conduct interviews usability testing and other qualitative studies to gather deep insights into user needs and behaviors.
- Identify and account for common user biases when interpreting research findings and developing recommendations.
- Use available quantitative data to validate or inform qualitative findings and support evidence-based decisions.
- Design and analyze pricing experiments (e.g. A/B tests conjoint studies) to validate hypotheses and guide decision-making.
- Partner closely with product managers designers and product marketers to ensure our pricing strategy aligns with real user needs.
- Help shape pricing experiments and collaborate on go-to-market strategies based on research insights.
- Stay on top of industry and competitive trends in UX behavioral economics SaaS and AI monetization.
Qualifications
- 4 years of experience in pricing strategy UX research product management behavioral science or a related field (SaaS experience preferred).
- Strong qualitative research skills with a solid understanding of how to validate findings using quantitative methods.
- Empathetic approach to understanding users with the ability to identify patterns pain points and cognitive biases.
- Excellent communication skillsyou know how to turn research into clear compelling stories that drive decisions.
- Familiarity with experimentation techniques and an ability to interpret test results to guide pricing and packaging decisions.
- Collaborative mindset and experience working cross-functionally with design product and marketing teams.
- A strong level of comfort with data and a desire to grow in this areabonus points if youve worked with survey data or analytics tools.
Why ClickUp
- Join a mission-driven fast-growing SaaS company.
- Work remotely from anywhere.
- Competitive salary equity and benefits.
- A culture that values empathy inclusion and curiosity.
- Have a real impact on millions of users around the world.
#LI-Remote
Salary and Benefits
At ClickUp we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location interview performance years of experience education level and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our companys compensation philosophy.
This position is eligible for the following benefits and perks:
- Equity
- 401k
- Health Dental and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
USA Salary Range (OTE)
$125000$162500 USD
Unsure if you meet all the qualifications of this job description but are deeply excited about the role We hire based on ambition grit and a passion for improving the way people work. If you think ClickUp is the company for you we encourage you to apply!
At ClickUp we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each persons journey to build their boldest career.
ClickUp is an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.
ClickUp collects and processes personal data in accordance with applicable data protection laws.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @ email or through our official careers portal on . We will never request fees payments or sensitive personal information. Please disregard any offers received outside these channels and report them to
Required Experience:
Senior IC