Senior Manager, Privacy Insights and Reporting (3114)

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

As part of Global Compliance Privacy along with other risk and oversight partners provide objective guidance independent challenge and risk-based oversight of TDs compliance with applicable privacy laws rules and regulations (LRRs). Privacy plays a key role supporting TDs Regulatory Compliance Management (RCM) Framework which sets out the structures processes and key control elements through which Risk Owners and Oversight Functions globally are expected to manage and mitigate regulatory compliance risk inherent in their business or corporate segment activities.

Privacys mandate is to promote a culture of privacy compliance through global and jurisdictional policies standards and guidelines that: (i) align to regulatory requirements and TDs Enterprise RCM Framework and related Standards; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our businesses.

The Privacy Insights and Reporting team as part of Global Privacy Operations leads and coordinates reporting activities in addition to ad hoc requests from Compliance Program Management (CPM) and other partners.

Job Description

Reporting to the VP & Global Chief Privacy Officer this role provides specialized reporting and business intelligence support to the broader Privacy team.

Key accountabilities include:

• Oversee the Privacy Insights & Reporting teams:

  • Engagement in the Compliance Strategic Insights and Reporting (CSIR) teams reporting processes including: i) the Global Compliance Board and Senior Management Reporting Procedures; ii) updates for Senior Executive Team (SET)/Chief Risk Officer (CRO)/Chief Compliance Officer (CCO) reporting; and iii) Insights Meetings and reporting.

  • Execution of Global Privacy Operations Board & Senior Management Audit Committee of the Board (ACoB) and Enterprise Risk Management (ERM) Reporting Support Process.

  • Development and socialization of Privacys Horizontal Risk View in collaboration with the broader Privacy team.

  • Review and response to ad hoc requests from Compliance Program Management (e.g. Compliance mandates etc.) and other partners (e.g. Dow Jones Index ESG Sustainability Report etc.).

  • Development and implementation of applicable policies procedures standards etc.

• Conduct meaningful analysis at the functional and/or enterprise level using results to draw conclusions make recommendations assess the effectiveness of programs/ policies/ practices.

• Lead self-reflection and continuous improvement discussions with the team to determine how insights from reporting processes inform our program priorities and activities.

• Lead and oversee the development and presentation of privacy analysis and insights back to executive leaders / business partners to drive strategic improvements and help address regulatory requirements and issues.

• Plan and execute on strategic activities review and communicate results and adjust priorities accordingly.

• Proactively identify key business opportunities research and recommend enhancements / modifications develop strategies to achieve recommendations and work closely with team to execute and implement.

• Maintain strong relationships with key stakeholders and be an ambassador for TDs privacy program across the organization.

• Consistently exercise discretion in managing correspondence information and all matters of confidentiality; escalate issues where appropriate.

• Lead coach and manage a high performing team on delivery of Compliance programs.

• Provide thought leadership and grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.

• Lead/support special projects as required.

Other Qualifications/Skills/ Experience:

• Advanced knowledge of metric development analytical software tools data analysis methods and specialized reporting techniques is essential for this role.

• Strong ability to:

  • Contribute to the strategic direction of the Compliance advisory function and provide trusted and reliable reporting advice and opinion to senior leadership.

  • Establish goals and objectives that support the strategic plan.

  • Make an impact influence and achieve results with effective negotiation problem-solving and communication skills.

  • Work collaboratively and build relationships across teams and functions.

  • Work successfully as a member of a team and independently.

  • Exercise sound judgement in making decisions.

  • Analyze organize and prioritize work while meeting multiple deadlines.

• Excellent verbal and written communication skills with an ability to interact at various levels of the organization and tailor communications to the intended audience.

• Highest personal and professional integrity and standards to advance TDs vision and protect the brand.

• Experience in mentoring coaching and performance management.

Education and Accreditation

• Undergraduate degree with 10 years relevant experience.

• Background in Privacy Compliance or Risk would be considered an asset.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):