Medical Biller - Virtual Assistant
Medical Biller - Virtual Assistant
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Job Description
This is a remote position.
A Pennsylvania-based physical therapy practice is seeking a full-time Medical Biller to join their growing and collaborative team. This remote position offers the opportunity to support a practice that prioritizes meaningful relationships not only between patients and therapists but also among team members and the wider community.
About our client:
This practice is redefining the patient-therapist dynamic by fostering a truly collaborative approach to care. Their culture is centered on strong compassionate communication and teamwork. They are looking for someone who shares their commitment to creating a supportive and connected environment.
Responsibilities
Manage insurance denials and appeals
Coordinate with in-clinic staff for authorizations and retro-authorizations
Contact physician offices to obtain referrals
Manage credits and refunds through Athelas RCM software
Respond to patient inquiries regarding billing statements balances due and insurance benefits
Explain EOBs (Explanation of Benefits) clearly and accurately to patients
Serve as a liaison between the practice and Athelas
Update and maintain patient files with insurance details
Clarify insurance coverage details with payers
Ensure compliance with medical billing and coding regulations
Resolve billing discrepancies
Prepare billing and financial reports for management
Handle patient communication via phone and email
Perform data entry and generate basic reports
Tools You Will Use
Athelas RCM
WebPT
Egnyte
Google Meet and GChat
RingCentral
Limber RTM
Microsoft Office Suite
Requirements
Proven experience in medical billing preferably in physical therapy or outpatient settings
Strong knowledge of insurance verification denials EOBs and patient billing
Excellent communication and interpersonal skills especially when dealing with patients
High attention to detail and organizational skills
Ability to work independently and integrate seamlessly into a remote team
Experience with Athelas or similar RCM software is a plus
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
