Branch Manager I, Orange
Branch Manager I, Orange
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Job Description
Monday Friday 8:30am 5:30pm and rotating Saturdays 8:45am - 1:30pm
POSITION SUMMARY
Responsible for directing and administering the effective and efficient operations of the Branch. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to members and prospective members. Ensures that good business relationships exist with members and that they are promptly and professionally served. Provides leadership through effective objective setting while training and directing the Branch staff. Assists with the development of Branch marketing programs.
ESSENTIAL JOB DUTIES
- Provides leadership and continually seeks ways to improve Branch operations and productivity to meet established goals. Prepares periodic Branch activity reports and makes recommendations to management for improvements.
- Effectively supervises Branch staff levels to ensure that all personnel are effectively and optimally used. Determines staff work schedules and ensures optimal performance. Ensures that high quality work and efficiency in operations are maintained. Coaches and mentors staff on sales programs and objectives. Tracks individual progress and conducts performance appraisals.
- Supervises and implements changes to established policy and procedures within the Branch.
- Supervises and performs teller transactions lending and member services functions as needed. Cross-sells Credit union products and services. Ensures that members are aware of Credit Union policies and that their requests and questions are promptly resolved.
- Assumes responsibility for maintaining proper cash controls by verifying the vault cash tellers cash drawers cash dispense machines and ATM/ITM machines on a regular basis. Ensures that cash audits are completed as assigned.
- Assumes responsibility of branch security and safety measures. Ensures that all security equipment is tested as assigned.
- Reviews payroll and attendance records for accuracy and adherences to policies and procedures. Approves all requested leave vacation overtime and timesheets for Branch employees.
- Manages and oversees expenses of the branch.
- Conducts regular meetings and training sessions with Branch employees as needed.
- Ensures that the Credit Unions quality reputation is maintained and projected through effective professional business relations with members the community and professional contacts.
NON-ESSENTIAL JOB DUTIES
- Must maintain proficiency in operating hardware and software used in the branch.
- Ensures the branch is opened and closed in accordance with set hours.
- Ensures proper maintenance and general housekeeping of the building grounds work areas and equipment are carried out.
- Ensures that adequate supplies forms and equipment are available for personnel.
REQUIRED QUALIFICATIONS
Education/Certification:
- Associate degree in Finance Business Management or a related field or equivalent experience.
Required Knowledge:
- Thorough knowledge of credit union financial products and services.
- Understanding of related and regulatory requirements.
- Familiarity with Branch functions policies and procedures.
Experience Required:
- One year credit union experience.
- Three years of operational experience within the financial industry.
- Three years of managerial experience.
Skills/Abilities:
- Strong interpersonal leadership communication and supervisory skills.
- Well organized.
- Attention to detail.
- Ability to operate related computer applications and related business equipment.
PREFERRED QUALIFICATIONS
Education/Certification:
- Bachelors degree in Business Management or a related field or equivalent experience.
Preferred Knowledge: None.
Experience Preferred:
- Two years of lending experience preferred.
- Teller experience preferred.
Skills/Abilities:None.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REPETITIVE MOTION: Movements frequently and regularly required using the wrists hands and/or fingers.
Ability to work a flexible schedule including Saturdays as needed.
Required Experience:
Manager
Employment Type
Full-Time
