Doorman
Doorman
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Job Description
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below but not limited to these:
To assist guests with taxi requests and assist them with their belongings into the taxi
Co-ordinate with arriving coaches/passengers vans/Taxi & Uber/Grab to their waiting area
To assist arriving and departing guests and ensure that all belongings are being retrieved or placed in taxi upon arrival or departure respectively
To co-ordinate on parking lots for VIP guests and ensure they are duly received
Co-ordinate parking for drivers for pick-up guests
Ensure LQA service standards are in practice as set by the hotel at all times
Assist in loading and unloading and tagging of luggage for arrival and departure from taxi or luggage van
Promptly greet and welcome all guests on arrival
Able to provide information and assistance to guests as and when required
To be well versed with all shuttle and taxi booking charges to provide accurate information to guests.
Provide direction information and/or assistance to guests as and when required
To report on incidents/accidents at driveway and redirect traffic flow when required
Ensure smooth flow of traffic at the driveway
To ensure general cleanliness at the front driveway
May be required to assist Bellman in luggage duties when required
Work hand in hand with car Valets to ensure smooth traffic flow at all times
Buddy new colleagues as required and provide on job training
Attend department briefings and meetings
Ensure grooming standard set by the hotel at all times
Any other duties as assigned from time to time
Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative
Qualifications :
- Minimum Secondary Education
- Some working experience preferred
- Able to read and write English
- A second language is preferred
- Must be physically able to carry out duties of Bell Person
- Guest focused with good communications skill
- Guest oriented individual with pleasant and courteous disposition
- A team player and efficient worker
- Flexible and adaptable
- Possess good attitude and initiative
- Possess integrity and honesty
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
