Medical Assistant II (MA) Supervisor - Primary Care
Medical Assistant II (MA) Supervisor - Primary Care
Posted on :
11-07-2025
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1 Vacancy
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Job Description
Overview
Supervises and coordinates activities of a group of clinical and/or clerical support staff. Provides administrative support in planning and maintaining day-to-day activities and projects.
*Must have current certification with the AAMA or Registration with the AMT to be considered.
Responsibilities
- Monitors patient flow to ensure efficient use of schedules and rooming of patients.
- Writes annual performance appraisals and conducts appraisal meetings.
- Ensures adherence to all standards procedures and protocols.
- Encourages supports and provides educational opportunities for employees development.
- Coordinates the daily operations of the practice.
- Ensures staffing space furniture and equipment/supply needs of the office are met.
- Analyzes workflows to ensure maximum staff utilization. Works to create a positive and harmonious working environment.
- Coordinates employee schedules and assignments and approves employee time off requests.
- Performs service recovery to promote patient and employee retention.
- Develops maintains and revises office procedures and systems in order to ensure efficient effective operations.
- Functions as a resource to management in designing and implementing workflow changes that will increase the efficiency and effectiveness of operations.
- Acts as preceptor for new employees.
- Facilitates orientation and training for new employees. Monitors completion of orientation checklist and completes computer access requests.
- Coordinates and directs special quality improvement pilots and projects involving the clinical support staff.
- Serves as liaison with other persons/departments concerning services offered by the office.
- May be required to travel to multiple sites.
- Performs other duties as required or assigned.
Qualifications
- Graduate of an accredited Medical Assistant Program with 3 years of clinical experience required.
- Experience coordinating activities for a group preferred.
- Ability to effectively delegate and hold staff accountable for responsibilities.
- Excellent interpersonal organizational and communication skills required.
- Ability to relate sensitively to people maintain confidentiality multi-task and work well under pressure.
Required Licensure/Certifications
- Current BLS certification required.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants OR Registered Medical Assistant (RMA) - American Medical Technologists OR Certified Clinical Medical Assistant (CCMA) National Healthcareers Association plus DOL Registered Apprenticeships Certificate of Completion.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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