Telecommunications Analyst II
Telecommunications Analyst II
Posted on :
11-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-07-2025
Job Description
Posting Summary
Rutgers The State University of New Jersey is seeking a Telecommunications Analyst II for the Office of Information Technology. Reporting to the Reporting to NOC Manager Telecommunications Division Network Operations & Architecture ( TDNOA ). This is a technical position that performs daily activities within the Rutgers University NOC . Some responsibilities include infrastructure monitoring incident & problem management network equipment and infrastructure analysis and repair network equipment configuration and service provisioning support ticket fulfillment NOC Call center and support services and service outage communication. Updates procedures documentation reports and NOC tools and resources. Supports University IT. Among the key duties of this position are the following: Keeps abreast of all pertinent federal state and Rutgers regulations laws and policies as they presently exist and as they change or are modified. Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs. Network infrastructure monitoring problem management network equipment and infrastructure analysis repair configuration and service provisioning. Supports ticket fulfillment incident handling NOC Call Center technical and support services. Updates and maintenances of procedures documentation reports and NOC tools and resources. Changes management and incident communications. Understands and adheres to Rutgers compliance standards as they appear in Rutgers Corporate Compliance Policy Code of Conduct and Conflict of Interest Policy. Performs other related duties as assigned.
Overview
Rutgers The State University of New Jersey stands among the nations highest-ranked most diverse public research universities. The oldest largest and top-ranked public university in the New York/New Jersey metropolitan area youll find us at our main locations in three New Jersey cities and our footprint can be seen around the region. As one of the nations most diverse universities Rutgers draws strength from the rich variety of perspectives and life experiences of our community. Were an academic health and research powerhouse and a university of opportunity. The Office of Information Technology ( OIT ) is Rutgers enterprise IT office. OIT provides university wide services and support and collaborates with department and unit IT professionals on projects and initiatives for the Rutgers community. OITs services and systems include the Rutgers network; email and calendaring systems; IDs/passwords and identity management; data centers; computer labs; help desk support; wireless connectivity; a software portal; information security risk and compliance services; research computing; and many others. OITs staff members work closely with the broader university community to advance Rutgers missions of teaching research and service. For more information please visit .
Preferred Qualifications
Working knowledge of Juniper JUNOS . Cisco IOS Cisco Certified Network Associate ( CCNA ). Juniper Networks Certified Associate Junos ( JNCIA Junos). Software (Network Configuration Manager) IPAM software (Infoblox) work order ticketing systems log analyzer software. Strong understanding of ITSM principles ITIL Foundation V3 certification. Experience with PDU / UPS equipment
Rutgers The State University of New Jersey is seeking a Telecommunications Analyst II for the Office of Information Technology. Reporting to the Reporting to NOC Manager Telecommunications Division Network Operations & Architecture ( TDNOA ). This is a technical position that performs daily activities within the Rutgers University NOC . Some responsibilities include infrastructure monitoring incident & problem management network equipment and infrastructure analysis and repair network equipment configuration and service provisioning support ticket fulfillment NOC Call center and support services and service outage communication. Updates procedures documentation reports and NOC tools and resources. Supports University IT. Among the key duties of this position are the following: Keeps abreast of all pertinent federal state and Rutgers regulations laws and policies as they presently exist and as they change or are modified. Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs. Network infrastructure monitoring problem management network equipment and infrastructure analysis repair configuration and service provisioning. Supports ticket fulfillment incident handling NOC Call Center technical and support services. Updates and maintenances of procedures documentation reports and NOC tools and resources. Changes management and incident communications. Understands and adheres to Rutgers compliance standards as they appear in Rutgers Corporate Compliance Policy Code of Conduct and Conflict of Interest Policy. Performs other related duties as assigned.
Overview
Rutgers The State University of New Jersey stands among the nations highest-ranked most diverse public research universities. The oldest largest and top-ranked public university in the New York/New Jersey metropolitan area youll find us at our main locations in three New Jersey cities and our footprint can be seen around the region. As one of the nations most diverse universities Rutgers draws strength from the rich variety of perspectives and life experiences of our community. Were an academic health and research powerhouse and a university of opportunity. The Office of Information Technology ( OIT ) is Rutgers enterprise IT office. OIT provides university wide services and support and collaborates with department and unit IT professionals on projects and initiatives for the Rutgers community. OITs services and systems include the Rutgers network; email and calendaring systems; IDs/passwords and identity management; data centers; computer labs; help desk support; wireless connectivity; a software portal; information security risk and compliance services; research computing; and many others. OITs staff members work closely with the broader university community to advance Rutgers missions of teaching research and service. For more information please visit .
Preferred Qualifications
Working knowledge of Juniper JUNOS . Cisco IOS Cisco Certified Network Associate ( CCNA ). Juniper Networks Certified Associate Junos ( JNCIA Junos). Software (Network Configuration Manager) IPAM software (Infoblox) work order ticketing systems log analyzer software. Strong understanding of ITSM principles ITIL Foundation V3 certification. Experience with PDU / UPS equipment
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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