Fraud Project Portfolio Manager
Fraud Project Portfolio Manager
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Fraud Project Portfolio ManagerWhat does a successful Fraud Project Portfolio Manager do at Fiserv
The Portfolio Manager position is responsible for overseeing and tracking issuing fraud projects across multiple platforms. This role is vital to ensuring that product owners can effectively progress their projects through key milestones to deliver best-in-class card fraud solutions.
What you will do:
Manage a portfolio of 100 issuing fraud projects ensuring all projects progress through defined milestones across multiple platforms.
Organize and track strategic programs providing leadership and focus to facilitate successful outcomes.
Proactively identify and analyze project blockers that may impede progress collaborating with relevant teams to develop and implement effective solutions to overcome these obstacles.
Serve as a primary point of contact for product owners assisting them in navigating challenges and obstacles encountered during project execution
Develop a comprehensive understanding of ongoing initiatives and their interconnections providing insights that guide strategic decisions.
Generate executive reports that track the status of projects by stage and develop relevant Key Performance Indicators (KPIs) to measure success.
Actively engage project requestors to supply detailed and accurate information in their Clarity requests to ensure data quality.
Identify impacted teams and facilitate sizing discussions for expedient project progression.
Offer elevated support and focus for projects facing significant challenges or that have notable business impact driving continuous progression and timely issue resolution.
Develop and establish best practices and templates for the product team to enhance operational efficiency and streamline project processes.
What you will need to have:
A bachelors degree or equivalent work experience with a focus on project management portfolio management or related fields.
3 years experience in managing portfolios of projects
What would be great to have:
Strong analytical and organizational skills with the ability to track multiple projects simultaneously and report on progress effectively.
Excellent verbal and written communication skills with the capacity to convey complex concepts clearly to diverse audiences including executive stakeholders.
A proactive approach to problem-solving with the ability to identify priorities and expedite solutions collaboratively.
Proficiency in Microsoft Office tools
Perks at Work:
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
Maintain a healthy work-life balance with paid holidays generous time off policies including Recharge & Refuel time for qualifying associates and free counseling through our EAP.
Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
Advance your career with training development certification and internal mobility opportunities.
Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.
Important information about this role
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
This is a full-time direct-hire position and no contract options or unsolicited agency submissions will be considered.
All offers of employment are contingent on standard background checks.
Fiserv and certain of its affiliated companies are federal state and/or local government contractors. Should this position support a Federal Government contract now or in the future the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
Employment Type
Full-Time
