Lead position Generally has more than ten years of experience and/or demonstrated job-relevant knowledge/skills. A Lead Technician has a broad knowledge of the fields standard and technical concepts practices and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard complex and technical tasks; is self-starting and requires no supervision.
Essential Functions:
- Monitors physical requirements for work completion (facilities tools environmental) and communicates same on an ongoing basis to his/her supervisor
- Models and reinforces company policies/practices to ensure that work is performed in alignment with the companys mission vision and values and in collaboration with other Holt functions
- Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
- Performs job duties of a Service Supervisor during periods of his/her absence
- Troubleshoots and diagnoses equipment malfunctions and failures
- Provides quality control/assurance inspections of completed tasks
- Disassembles and assembles machine components to manufacturers specifications through the use of hand tools pneumatic tools and any specialized tooling
- Rebuilds repairs reconditions and maintains equipment and components
- Demonstrates good customer relations and support; communicates customer needs to shop management
- Plans and controls the cost of repair jobs
- Completes parts orders and identifies parts for return
- Provides a significant amount of task and behavior-oriented supervision mentoring and training to others
- Maintains all equipment and work areas keeps in good clean and orderly condition
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards
- Works overtime as required by workload and customers needs
- Updates job knowledge by participating in educational opportunities; e.g. ProTech Technician Training Paths
- Performs other duties as assigned
Knowledge Skills and Abilities:
- Extensive knowledge of machines and tools including their designs uses repair and maintenance
- Proficient with current computer software related hardware and machine electronic systems
- Quality control analysis skills - Conducting tests and inspections of products services or processes to evaluate quality or performance and communicate findings
- Operation and control skills - Controlling operations of equipment or systems
- Equipment selection skills - Determining the kind of tools and equipment needed to do a job
- Ability to operate a forklift and an overhead crane
- The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
- Ability to operate hand tools power tools pneumatic tools and equipment used in a mechanical repair
- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp manipulate or assemble very small objects
- The ability to read write and understand information
- The ability to listen to and understand information and ideas presented through spoken words and sentences
Additional Requirements:
- Owns a large and complete assortment of appropriate hand tools and may have some specialized tools
Education and Experience:
- More than ten years of work-related skill knowledge or experience is preferred
- High school diploma or equivalent preferred
Travel:
- Some travel may be expected for this position
#LI-HCT
Required Experience:
IC