Regional Facilities Director
Regional Facilities Director
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
The Regional Facilities Director is a senior strategic leadership role responsible for managing the Central US Region client relationship and delivering facilities management services in alignment with JLLs managed service agreement. This position leads all facility management operations across multiple states overseeing a large team structure while ensuring exceptional client service and operational excellence.
Primary Responsibilities:
Strategic Client Relationship Management
Partner with JLL Account Director and leadership team to develop integrated facility management strategies aligned with client business objectives
Foster trusted advisor relationships with client stakeholders through data-driven insights and strategic recommendations
Create impactful communications and presentations that advance service delivery through thoughtful analysis and articulate recommendations
Leadership & Team Development
Lead and manage a regional team including 7 Territory Managers Operations Managers and Engineering staff
Drive a cohesive ONE team culture focused on continuous improvement innovation and service excellence
Establish clear performance objectives and provide regular coaching to elevate team performance
Advance diversity and inclusion through strategic talent management hiring rotation and promotion
Cultivate high employee satisfaction and engagement throughout the regional organization
Operational Excellence
Oversee facilities management services across TX (including client HQ) OK AK KS MO IA NE SD/ND and MN
Ensure operations meet or exceed client KPIs through effective work order management in Corrigo
Manage regional third-party supplier relationships while supporting Territory Managers with local vendor partnerships
Maintain compliance with all local state and national requirements as well as client-specific standards
Lead data-driven performance management using JLL Tableau Corrigo and other reporting tools
Ensure 24/7/365 resource availability to support client business operations
Financial Management & Performance
Develop and manage annual operations budgets while controlling expenses for staff overtime purchasing cards and vehicles
Achieve contractual performance metrics and compensation targets
Monitor regional KPIs against account-wide metrics to ensure portfolio management meets goal parameters
Drive continuous improvement initiatives that enhance service delivery efficiency
Qualifications
15 years experience in facility and operations leadership managing high-performing teams in a service environment
Bachelors degree in Facility Management Business Administration Engineering or related field
Advanced knowledge of workplace experience and facilities management best practices
Proven track record of strategic planning and implementation through leading practices
Exceptional client relationship management skills at all organizational levels
Strong team-building abilities with demonstrated success in developing high-performing teams
Excellent time management and prioritization skills in a fast-paced matrix environment
Outstanding communication abilities with executive-ready presentation skills
Technical proficiency in CMMS systems (Corrigo preferred) Microsoft Office suite and collaboration tools
Internal candidates must demonstrate consistent top performance evaluations over the past three years
Location:
On-site Dallas TXIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Director
Employment Type
Full-Time
