Director of Travel Industry - Waldorf Astoria Las Vegas
Director of Travel Industry - Waldorf Astoria Las Vegas
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Job Description
EOE/AA/Disabled/Veterans
What will I be doing
As Director of Travel Industry you would be responsible for representing the hotels services and facilities to travel industry clients and customers in the hotels continuing effort to deliver outstanding guest service and financial profitability. This role would report into the Director of Sales & Marketing and oversees a Transient Sales Manager.
Specifically you would be responsible for performing the following tasks to the highest standards:
- Respond to sales inquiries from travel industry clients and customers seeking sleeping rooms meeting space food and beverage services etc.
- Solicit and maintain relationships with travel industry organizations including but not limited to travel agencies tour companies travel associations etc.
- Travel to assigned territory to make direct sales calls and to attend travel industry receptions
- Initiate new sales prospect and qualify leads and solicit potential clients
- Correspond with travel agents and participate in leisure and business travel trade shows sales calls and client events
- Conduct property familiarization trips and tours and site visits for travel agents
- Participate in the development of targeted packages and promotions and in the development of a client reward program
- Determine rates prepare proposals negotiate contracts service accounts and analyze lost business for the hotel(s) as needed
- Assist in the development of sales plans and strategies to meet or exceed established revenue and room night goals in leisure and business travel
- Partner with operations departments to ensure full participation in servicing accounts
#LI-SC1
What are we looking for
In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.
- Provide guidance to sales managers and support staff
- Provide training for administrative support.
Mandatory Requirements
- Hospitality Management experience required
- Candidates must have a track record of success and a minimum of 5 years in the hotel industry
- Current or recent business and market experience directing sales for both group and leisure segment
- Appropriate professional appearance and presentation
- Ability to balance workload that involves following up with past third
-party clients & end -user group contacts day -to -day obligations and growing future business - Extremely strong written interpersonal and presentation skills
- Strong computer knowledge with technical ability and/or aptitude to fully use
Delphi and Springer -Miller property management systems. - Able to demonstrate flexibility to the customer and nimble at successfully negotiating business in person and over the phone
- Motivated personality who can confirm definite leisure business for the hotel without being pushy
- Team player who fosters good work relationships with a positive mental attitude
- Very detail
-oriented and desire to proactively assist team members and guests who need help at anytime - Must be able to meet or exceed Leisure Sales goals
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits- Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Health insurance
- UNCAPPED quarterly bonus potential
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportiveparental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
*Please note benefits may vary depending on the classification and union status of the position.
Required Experience:
Director
Employment Type
Full-Time
