CCM Payment Team Lead
CCM Payment Team Lead
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Job Description
Our client is seeking a detail-oriented and people-focused team leader to oversee a regional payment operations team. This role sits within a high-volume finance environment supporting multiple markets with responsibilities across transaction processing compliance and team development.
Key responsibilities
Lead a team managing daily payment processing activities
Monitor team output to ensure accuracy and timeliness in accordance with internal service standards
Act as the subject matter contact for payment-related inquiries and escalations
Develop SOPs and ensure consistent execution across team members
Manage resource planning performance reviews and training needs
Support process optimization and improvements in collaboration with cross-functional teams
Participate in operational reviews and contribute to shared service goals
Requirements
5 years of experience in finance operations or payment processing
2 years of team leadership experience within a structured or regional environment
Strong command of payment systems electronic fund transfers and internal controls
Familiarity with ERP systems (SAP preferred) and Excel
Strong people management communication and problem-solving skills
Benefits
13th month contractual bonus
Performance-based annual bonus
Flexible hybrid working arrangement
Medical coverage and other standard benefits
Shared Services, Senior Analyst, Finance, A2R, PTP, RTR
Employment Type
Full Time
