Principal, UX Mixed Method Researcher (NetSec)
Principal, UX Mixed Method Researcher (NetSec)
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Salary Not Disclosed
1 Vacancy
Job Description
Your Career
At Palo Alto Networks our mission is to protect critical infrastructure from cyberattacks. As part of our Network Security (NetSec) Platform team youll play a key role in shaping intuitive scalable user experiences for complex enterprise environments. Youll drive impact by uncovering deep user insights through both qualitative and quantitative researchand by helping teams across the company leverage those insights to make confident user-centered decisions.
Your Impact
As a UX Mixed Method Researcher youll bring expertise in both qualitative and quantitative methods to solve complex design challenges in large-scale enterprise environments. Youll lead initiatives focused on restructuring information architecture and simplifying navigation across dense technical platforms. Your work will help unify user experiences while enabling designers product managers and executives to act on research with confidence. Youll also play a key role in scaling usability research across teams and improving research operations to support continuous discovery and feedback integration.
What Youll Be Doing
- End-to-End Research: Lead mixed-methods researchfrom scoping and design to synthesis and presentationon complex workflows navigation patterns and large-scale IA consolidation projects.
- Quant Qual Integration: Combine behavioral data usability metrics and attitudinal insights to tell full-spectrum stories and inform product strategy across the platform
- Strategic Communication: Deliver findings tailored to the needs of diverse audiences from tactical recommendations for designers and PMs to executive-level insights that drive prioritization and vision
- Scaling Usability: Create training templates and guidance to empower non-researchersespecially designersto run lightweight usability tests effectively and without bias
- Research Ops & Infrastructure: Partner on improving participant recruiting pipelines and implementing systems to connect patterns across studies user feedback and customer insights.
- Cross-Functional Influence: Facilitate workshops and alignment sessions that help teams translate research into clear decisions ensuring customer insights are embedded across the product lifecycle
Qualifications :
Your Experience
- 68 years of UX research experience with hands-on expertise in both qualitative and quantitative methods
- Proven success navigating complex enterprise environments and leading research that informs large-scale navigation and information architecture decisions
- Strong ability to translate insights into clear actionable guidance for a range of audiencesfrom designers and PMs to SVPs and cross-functional leaders
- Experience designing research programs or toolkits that scale usability testing across non-researchers without sacrificing rigor or user empathy
- Familiarity with research operations including participant recruitment workflows and repository strategies that enable pattern recognition across feedback channels
- A collaborative thoughtful approachcomfortable operating autonomously while also mentoring and enabling others
Additional Information :
The Team
At Palo Alto Networks youll have the opportunity to tackle some of the most complex and high-stakes problems in tech today. As part of our product design team youll be at the forefront of shaping how the world understands and navigates cybersecurity. Were not just solving UX challengeswere building trust protecting data and securing critical infrastructure around the globe. If youre passionate about human-centered research and energized by working in a fast-paced mission-driven environment this is your chance to make an impact at scale.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $133000/YR - $215500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
