Associate Technical Solutions Engineer
Associate Technical Solutions Engineer
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1 Vacancy
Job Description
This role will be based in our Headquarters office in Santa Clara CA.
Your Career
Join the Reference Architecture and Accelerations team at Palo Alto Networks as an Associate Technical Solutions Engineer. In this role youll create and maintain scalable virtual labs and content that bring complex cybersecurity technologies to life. These labs help evangelize differentiate and position our products for a range of audiencesprospects customers and partners.
Youll also support the day-to-day operations of lab services to ensure a seamless and impactful user experience. If you love to tinker enjoy learning new tools and can make technical concepts easy to grasp this role is for you.
Your Impact
- Build maintain and enhance virtual labs that demonstrate Palo Alto Networks cybersecurity solutions
- Collaborate with product managers engineers and stakeholders to translate features into engaging hands-on experiences
- Ensure labs are current with the latest product features and releases.
- Troubleshoot lab issues and support both internal and external users
- Develop clear user-friendly documentation and lab guides
- Incorporate user feedback to continuously improve lab environments
- Stay up to date on cybersecurity trends and participate in ongoing technical development
Qualifications :
Your Experience
- Hands-on experience with cybersecurity technologies such as firewalls cloud security and networking (e.g. routing and switching) in a professional environment
- Experience creating and managing cloud-based environments using platforms like AWS Azure Google Cloud or VMware
- Practical knowledge of infrastructure as code and automation tools (e.g. Python Terraform CloudFormation)
- Experience troubleshooting technical issues in lab or testing environments
- Ability to create clear user-focused technical documentation and guides
- Strong analytical skills with attention to detail
- Clear communication skills across technical and non-technical audiences
- Proven ability to support and collaborate with both internal and external stakeholders
- Self-directed with a collaborative approach to team-based projects
- While a bachelors degree is helpful we prioritize hands-on experience and the ability to demonstrate technical skills in real-world scenarios
- Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications are strongly encouraged
- Ability to travel domestically 12 times per year
Additional Information :
The Team
The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive creating a culture of collaboration and knowledge sharing to drive collective growth and success.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $$102000/YR - $141000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
